GreenTree Inn Sedona

Really lovely stay. The hotel has outdoor pool and jacusi!!

First, the positive: 1. The staff was courteous, professional, and helpful. 2. The outdoor area was well above par. The pool was clean with in-pool loungers (4). Safety equipment and signage posted. Multiple cabanas (6?) were available. Large fire pit with plentiful seating. The pool is 5 feet deep at the center. This is not a pool made for swimming laps, but for lounging. 3. Rooms have an outdoor balcony with a table and 2 chairs. 4. Windows have both a blackout screen and a privacy screen. The window is able to be opened for fresh air and is screened. 5. HVAC was in good order and worked perfectly. 6. In room refrigerator was clean and worked well. Microwave, TV, and phone in room. 7. Breakfast area was spacious and breakfast offered multiple options though I did not avail myself of this amenity. Now, the negative: 1. The room itself was much smaller (king bed ) than expected. Room was cramped and looked nothing like the pictures on the website. 2. The bathrooms were recently remodeled, but the aesthetics are problematic. Why would anyone put wood laminate flooring in a bathroom with a walk in shower that has approximately a 2" inch lip and shower curtain in lieu of doors? You take a shower and the floor gets wet...no bueno. 3. There is a $10 per night service fee charged on registration. The fee is for wifi and other services. I don't recall seeing this posted when I reserved the room, but perhaps I overlooked it. I didn't object paying it, but the fee should be transparent. 4. Housekeeping is performed every 3 days and if you need more towels, etc., simply contact the front desk and they will have what you need brought up. Other: I booked the room for 2 nights but opted not to stay the 2nd night.

This is a very comfortable hotel in a great location! It's south of downtown, but has less traffic and is close to a lot of popular trails. The staff was very helpful and had great recommendations for hikes in the area. The pool and hot tub were very nice as well. Rooms were spacious and comfortable. I am taking off one star for a couple reasons - the main one is that the AC unit in our room was extremely noisy, to the point where we had to sleep with earplugs. We let the staff know it might be broken but it was an annoyance for sure. We also had issues a few times where the room keys got deactivated and we had to go back to the front desk. Also, the breakfast is pretty limited, so if you want something hearty you'll need to dine out. Overall though it was a good stay.

Loved the little personal porch area

Rooms were big enough, Bed was comfortable. Good location.