Hôtel le Château Fort de Sedan

I booked a suite 7 months ahead as part of a bigger trip yet when we arrived we were given a family suite instead of the more comfortable and well appointed suites. I had confirmed my booking a week in advance yet the superior accommodation was given to another guest who had booked only a week ahead. The suite was gloomy, with stark spotlights, no lamps, no soft furnishings and no pictures on the wall. To access it from the 6th floor you need to lug your luggage up three more short flights of stairs with dirty carpets, chipped paint and dusty plastic plants in pots. The bed was thankfully comfortable but the light switches turned off all the power intermittently. Needless to say the concierge was young and inexperienced and clearly had no idea how to respond to any of our polite requests to have the room we’d booked. Dinner in the hotel was average. Again no atmosphere, overhead lights, rushed service, a long wait (20 minutes) to get a drink or any water and the food on the evening fixed price menu was very uninspiring. Breakfast was ok. We came at 09.00 and much had run out and wasn’t replenished and there was no hot water for tea. Altogether a disappointing stay. The castle setting should be spectacular but it just isn’t. Whoever runs the hotel depends on the notion of it being exciting to stay in such an historic building without bothering with any of the comforts or touches the price tag should include.

This place is just amazing. Great staff, good food, drinks until late, pool table, comfortable beds, clean, good showers. I wanted to personally name the barman as he was so helpful and friendly however sadly I cannot remember his name. The location is great and very nice history staying in the castle.