Seaview Hotels in Tuan Chau

"Really good experience. We got upgraded to honeymoon suite which was amazing. We actually extended our stay but the second night had one of the suites which wasn’t as spacious or clean. But the excursions and the views were just out of this world. Highly recommend doing the 3D2N as you can go to one of the local villages on cat ba island and cycle around. The staff were friendly especially Jannie. She spoke the best English."

"I am delighted with this trip! Immediately after ordering, a company representative contacted me and we agreed on a transfer to Halong from a hotel in Hanoi for 550 thousand dong per person. Everything was organized perfectly, the ship is nice, the room is good. The food is delicious and plentiful. Activities include a trip to Titov Island, you can climb to the observation top, you can also swim on the island, sail on bamboo boats through a small cave and along a hidden bay, another cave, a master class in making spring rolls, fishing, a cave (in the photo program). Kayaking separately, $ 50 per person. In fact, one day, but very active. Additionally, they helped me organize a transfer to Ninh Binh from Halong. I liked everything very much: the room, the service, the program. The room is small, cozy, everything is there except for a kettle). Your own balcony. Hot water, robes, toothbrushes / shower gel - everything is great. Water - 2 glass bottles, you can fill it through the staff without restrictions. Alcohol for an extra charge, cocktails for 160 dong, in happy hour 190 thousand for 2 cocktails. Tea 50 thousand dong. Juice, shakes for an extra charge. Wi-Fi only in the dining room, so-so, mobile Internet is also poor - the islands screen. The boat floats and sometimes stops, overnight at anchor among the rocks, unearthly beauty around. The staff is excellent. I was there in early April: 20-24 during the day, but cool in the evening. It was not sunny, not foggy - just cloudy. But still very beautiful."

"We recently had the pleasure of staying at Enchanted Hotel on 3-4 Feb 2024, and we must say, it exceeded all our expectations. We were greeted by a warm and friendly staff, One of the highlights of our stay was the impeccable service. The staff went above and beyond to ensure our comfort and satisfaction."

"I participated in this three-day, two-night trip alone with my two children. Before the trip, the online service staff informed me that it was suitable for children and assured me that I could enjoy the journey. The communication and transfers from Hanoi to the cruise ship were excellent! We arrived in Hanoi at 07:00, but were exhausted and rested in a cafe. Even though we changed our pick-up location on the same day, the luxurious shuttle bus still safely transported us to the pier. During the trip, I am very grateful to all the staff on the Le Journey Luxury Cruise, especially Mark, who took care of us for three days and two nights, and Owen, who took us to Viet Hai Village on the second day. They were thoughtful and provided us with a sense of adventure while ensuring our complete safety. I loved the Lan Ha Bay itinerary, including cycling through the fields, experiencing the amazing fish foot massage, kayaking freely in Lan Ha Bay to explore caves, and walking on the fine sand of the mysterious white beach. Thank you! The cruise room was spacious, comfortable, and fragrant! We could fully immerse ourselves in the beautiful scenery of Ha Long Bay and Lan Ha Bay. The sailing was comfortable, and I loved the cruise route selection, which allowed us to get closer to the beautiful scenery and escape the hustle and bustle. The food on the cruise was also excellent! Whether it was the buffet at lunch, the set menu at dinner, or the set menu at Viet Hai Village, everything was delightful and full of surprises! I highly recommend the Le Journey Luxury Cruise three-day, two-night itinerary for families with children. The activities, such as cycling in Viet Hai Village and the fish massage, made it an unforgettable adventure for the kids!"

"Phòng ốc sạch sẽ , view đẹp nhà mình rất hài lòng , good! Nói chung là nhà mình rất ưng í"

"The service was very good. The response to the additional shuttle bus arranged from Hanoi to Halong Bay was very fast. The bus went to the wrong hotel first that day, but someone could follow up within ten minutes. I was very pleased with the cleanliness of the boat. The dining also surprised me. I recommend this cruise accommodation."

"The hospitality was awesome, me and my family had a very great time!!!! Everything was just perfect. The staff was amazing, friendly and very welcoming. I am really glad that I chose Amanda to spend my holiday. Will surely refer to other people as well! Thankyou for arranging everything."

"The hotel service is very good, the activities are also very rich, the rooms are very new, and there are many types of buffets"

"Very good, economical, good food on board, reasonable. Longwan Cruise (cruise services represented by China Tianjin International Cruise Home Port) has continuously improved its service quality in recent years and has gradually become one of the cruise travel options favored by domestic tourists. The following is an objective evaluation of its ”high-quality service” from multiple dimensions for reference: --- ### **1. Hardware facilities and comfort** - **Modern cruise facilities**: Cruise ships represented by ”China Merchants E-Dun” pay attention to cabin design, reasonable room space layout (especially balcony rooms), equipped with high-quality bedding and bathroom facilities, and some suites provide butler services. - **Public area experience**: Deck swimming pool, theater, SPA center, gym and other facilities are complete. Some cruise ships also have duty-free shops and children's playgrounds to meet the needs of families and different age groups. - **Health and safety**: Strictly implement international cruise hygiene standards (such as CLIA certification), high frequency of cleaning in public areas, and standardized emergency drill procedures. --- ### **2. Catering services** - **Diverse choices**: Provide Chinese and Western buffets, specialty restaurants (such as Japanese food, hot pot, etc.), and some routes will incorporate localized dishes (such as routes departing from Tianjin Port may have seafood theme meals). - **Service quality**: Restaurant waiters are friendly and responsive, and can better cooperate with special dietary needs (such as vegetarianism, allergies). Premium cabin passengers can enjoy exclusive restaurant services. - **Disadvantages**: There may be queues in the buffet restaurant during peak season, and some free drinks are limited. --- ### **3. Entertainment and activities** - **Richness**: Daily performances (singing and dancing, magic, etc.), theme parties (such as captain's dinner), interactive games, etc. are arranged, suitable for families and young groups. - **Cultural experience**: Some routes combine destination culture to design activities (such as Japanese routes provide kimono experience and tea ceremony performances). - **Children's services**: There is a care center with dedicated personnel to organize children's activities to free up parents' energy. --- ### **4. Destination services (shore excursions)** - **Itinerary planning**: Provide multiple shore excursion routes (such as popular attractions in Japan and South Korea), accompanied by Chinese tour guides, and reasonable itinerary time arrangements. - **Flexibility**: You can freely choose to join a group or travel independently, but it should be noted that some ports are far from the city, and you need to plan your transportation in advance for independent travel. - **Improvement points**: Some attractions may be crowded during the peak season, and diversion measures need to be optimized. --- ### **5. Service staff quality** - **Language ability**: Chinese crew members account for a high proportion, and communication is barrier-free; foreign crew members are fluent in English, and some have basic Chinese. - **Service attitude**: Generally enthusiastic and proactive, especially for the elderly, children and other groups, and the response efficiency is high. - **Professional training**: From boarding guidance to room service, the process is highly standardized and the details are in place (such as birthday surprises, anniversary decorations, etc.). --- ### **6. Cost-effectiveness and convenience** - **Price advantage**: Compared with international cruise brands (such as Royal Caribbean), the price of the same route is more competitive, and there are often early bird discounts or family packages. - **Home port convenience**: Tianjin, Shanghai and other home ports have mature transportation facilities, providing services such as direct luggage check-in and fast customs clearance to reduce the cumbersome boarding process. --- ### **Potential shortcomings** - **Peak season experience**: When the passenger flow is dense during holidays, some services (such as restaurants and entertainment facilities) may have waiting times. - **Route innovation**: International route options are relatively limited, and in-depth travel products need to be enriched. - **Network fees**: The Wi-Fi on board is charged at a high fee, and the signal stability varies depending on the sea area. --- ### **Summary** Longwan Cruise's services are at an upper-middle level in the domestic cruise market, especially suitable for tourists who are experiencing a cruise for the first time, traveling with their family or pursuing high cost-effectiveness. Its advantages are friendly Chinese service, high localization adaptability of catering, and attention to detail service. If you are looking for a more luxurious experience or a niche route, you can compare international high-end cruise brands. It is recommended to make a comprehensive choice based on the travel season, route theme and budget."