Guest User
June 21, 2024
To start off, I paid over $200 for a room that had many downfalls that I will mention, along with only having the room for not even 24 hours. The manager was so beyond rude and disrespectful, not only would he not give me early check in nor late check out but he HUNG UP ON ME when I called to ask for it. The only positive to this experience was the gentleman who checked us in, he was such a sweet, kind man!!! Now, entering the room there were a lot of issues. The ceiling had visible water damage, the sheet had a burned cigarette hole, half the furniture was old and outdated and the other half seemed newish, also the pillows were EXTREMELY flat. Not only this but the second I walked into the room I started to feel under the weather and I soon learned why. It was because there were CHUNKS of dust sitting in the vent blowing on me. Like how disgusting!!!! Now moving into the bathroom, the curtain rod was held up by a thin piece of cardboard, the tiles were cracked, the radiator was cracked, and otherwise outdated, like the fan was a weird nozzle that was hard to control. Also, there was a bug in our bathroom!!! Absolutely disgusting!!! Lastly, I was worried I was going to miss checkout (I ended up having plenty of time) and had called the manager to make sure I wouldn’t get charged if I were 10-15 minutes past checkout and he said I would not get charged but as I was responding back to him, HE HUNG UP ON ME AGAIN!!! What kind of manager hangs up on their customers??!!!! Overall, this stay was not as enjoyable as I expected it to be with how much I spent and I definitely would recommend you all to stay and spend your money elsewhere!!!