Guest User
July 16, 2023
This was my family and I's fourth or fifth stay at the Canyon Suites at The Phoenician. Every single time the service has been top notch. The staff remembers our names, gives a gift to my children, and always provides something a little extra, be it snacks with a free movie or a free Smores kit. The breakfast, while minimal is great. Without looking like a Homewood Suites or something, they provide you with high quality and well cut fruit, yogurt, oatmeal, and always a breakfast entree. The staff is the best I have encountered at any hotel in the states. The ONLY negative thing I had to say was we experienced ants at the pool at three different locations, even one time before we even had any food or drinks. I know we are in the middle of the desert right at the base of a mountain, but that has to be improved. The issue is not enough to lower the review, just something to be noted.