The Monarch

When I arrived, the hotel was sorting out a bug that resulted in rooms being double booked, this resulted in a 1 hour wait in the lobby. When I finally got a room, I found it to be lacking many basic features, such as a soap tray and a trash can in the bathroom. There was a TV in the room, when I arrived it was not plugged in or connected to the wifi, the TV didn't have cable, only streaming options. For the first 24 hours of my stay, there was a pile of towels sitting in the hallway by the stairs.

I feel I got a lot of bang for my buck. I stayed at this hotel when it was under the Sonder umbrella many times and this was my first time back in over 1 1/2 years under the new ownership. My requirements then and now was a room that was quiet and had a separate bedroom and living area with a large table to set up my computer to work ( and a mini fridge). I got the superior king suite which meets that need. The suite compared to normal hotel rooms is huge! And the bathroom is the one item that keeps me returning. The tub is huge and separate from the shower in 2 seperate areas. There are 2 distinct bathroom areas which I love. It runs the whole width of the hotel room. The hotel room itself is always immaculately clean with tons of towels and toiletries. I do not like housekeeping service while I am ant an hotel and anytime I needed a refresher for coffee etc I was able to get asap from the front desk. I also like I can park outside of my room. There are 2 pools and one of the best hotel gyms I have used. The beds are super comfy and I really need to find out where they buy their bedroom mirrors because it is super flattering :).the hotel is the closest hotel to the old Scottsdale shopping area and minutes from the mall. So to the negatives... I would assume for others, but not necessarily for me based on what I care about... overall, the walkways and common areas outside (besides the pool, gym, etc) are still kind of run down. Elevators may give you a jump scare, ice machine may or may not work but they put up signs to direct to the next working machine. Balconies also off the rooms are not upgraded. But none of that is ever my concern. If you are inviting people over to be impressed with your posh hotel this is not the place for you... if you want a large and clean room that is safe and affordable this will be your jam as it ticks all of th I will say, the first room I was given was spacious but overlooking the main pool and I was unaware that they have music, food and drinks from 11-6 so it wasn't great with my working from my hotel room. I went to reception to inquire how long it lasts and if it is every day and when they said yes I requested to move rooms and they did so immediately to the far end without a moments thought! And said they just wanted me to be happy. And I was! The pools had plenty of towels and seats and beds and cabanas too and it was not crowded at all! The staff was great and kind and I appreciated the pre welcome text from Bryce and having the ability to text for any issues or requests and to check out via text. All in all for the 4 days where they had a special of 1 night free with 3 days, I spent 580 bucks or so and it was well worth it. I will definitely stay again.

The Hotel was amazing, and so was the staff. The only problem I had was the upkeep of the “quiet” pool area. It wasn’t as well maintained as the other pool party area. There was a dead baby bird, and towels left from days before. Housekeeping should make sure that area is well maintained daily. Other than that. The stay was great.

Our stay was wonderful!

Worse hotel I’ve stayed in. The room was filthy. The mattress was far beyond worn out. The so called handicap accessible bath had very slick tile throughout. The water from the shower ran freely across the floor. It is very unsafe. The holder for the shower head is broken.

The pictures of the hotel property and pool on the Monarch’s website are misleading. While the staff were friendly and the pool was refreshing and clean, the entire property (including the pool area) is in need of renovation. The room I was assigned to was clean yet pretty broke-down- like a room I would expect in a budget 1-2 star motel. Worn down furniture with scratches; a small streaming tv that you can only use if you enter your Netflix/amazon account info; poorly painted over doors; and an in the wall air conditioner that struggled to cool the room at night. The “old town” Scottsdale area nearby is convenient, but kind of wack unless you are into buying “authentic” souvenirs and what not. My expectations were probably too high, as I had hoped for a nice lounging by the pool before retiring to my updated room experience. In all fairness, the room rate was cheap and if you just want a cheap motel with a nice (but in need of basic renovations) pool area for a day, then this will fit the bill.