vpCIC
September 25, 2024
This hotel did not post on their web page that they were under construction. We got there Sept. 22 for 2 nights. The breakfast room was dry walked off, the had another room set up. The court yard around the pool was under construction and taped off. We don’t even know where the gym was. Checking in I wanted to go to another hotel immediately but closes one was booked. Then I asked to see a room and the door was stuck shut! Went to another room as now we had to stay here. At check out I asked what will you credit me with? Manager said 10k points, I showed them I should at least get 33k points as that is how much it is to use points. He came back with we’ll give you $149.00 back. But then I looked at the folio and they left in the taxes, etc. I would not go there it’s a mess. I’m sure it will be nice when they are done, but hotel MUST post when they are in construction.