Schwerin Hotels with Airport pickup service

Pannen können immer mal passieren. Aber ein unprofessioneller und frecher Umgang damit ist nicht zu entschuldigen. Was war passiert? Trotz einer schriftlichen Reservierung, in der ich als Rollstuhlfahrer angekündigt worden war, wurde mir beim Check-in lapidar mitgeteilt, das einzige barrierefreie Zimmer sei belegt. Ich solle halt ein normales Zimmer nehmen. Oben angekommen, kam es, wie es kommen musste. Die Türen der normalen Zimmer alle zu eng! Also wieder zurück zur Rezeption. Dort entgegnete mir der Mitarbeiter, er habe keinen Fehler gemacht und hinterfragte, ob ich das Behindertenzimmer wirklich reserviert habe. Erst als ich ihm meine Reservierung zeigte, begann er, sich zu bemühen. Aber nicht etwa, um mir ein passendes Zimmer in einem anderen Hotel zu organisieren, sondern um den Hotelgast, der das Zimmer hatte, dort wieder hinauszubefördern. Also nicht nur ein verärgerter Gast, sondern zwei! An der Stelle reichte es mir und ich besorgte mir selber eine Alternative. Der Mitarbeiter war sichtlich erleichtert, aber an der Stelle wäre es nett gewesen, mal ein Wort der Entschuldigung zu hören. Fehlanzeige! Der Hotelmanager werde sich am nächsten Tag bei mir melden, hieß es. Aber bei der Ankündigung blieb es dann auch. Gutes Krisenmanagement geht definitiv anders!

I was at NH Schwerin for just a short one-night stay. I arrived about 9.30pm and the restaurant was shut. So Vanessa on reception was super helpful in trying to find a local food delivery service. However none were available so Vanessa managed to arrange bread and cheese from the kitchen. She was very helpful indeed.

Our newly renovated room on the 4th floor was spacious and modern. However, it lacked storage space in the bathroom which had plenty of tiled walls without hooks or shelves. The hotel is under renovation and work begins about 10.00a.m. so don’t expect to sleep in over the noise of the power tools. Our window looked onto the railway line, and we did hear the infrequent trains throughout the night. The hotel is less than 2 kms walking distance to the Schwerin Castle and the old town. A couple of small complaints, the hotel would not change our 50 Euro note into smaller denominations, I was told that was because “the boss would be angry”. I asked for a cup of ice to take to our room on the first night and the request was refused. The request was made at reception and initially the man said he would get it, then someone from a rear office said something to him and I was told that they had no ice. On our second night, I asked the bartender for ice to take to my room and it was provided. I expect to be able to get ice at a hotel that charges the price we paid here despite whether I ask the bar tender or the person at reception.

Herr Janke, is such a kind man we meet him after our orginal hotel had double booked on us for our wedding!!! We visited his hotel highly stressed and not sure how we were going to make our wedding happen. We were meet by a very calm and helpful gentleman. Who was able to secure rooms for us and also give us several ideas for our wedding. We viewed several rooms which were spotlessly clean and looked very comfortable. Most if the rooms are overlooking a small type of courtyard and very quite. It is excellent value for money too. Love the fact that he runs a honesty policy for the beers you comsume there are fridges that you can help yourself to beer and then tell staff on check out Schewerin is a lovely city well worth a visit. Yhe location of this hotel is excellent right beside the trams and the castle. Jennifer

With a stay at Pension am Schloss, you'll be centrally located in Schwerin, within a 10-minute walk of Schwerin Cathedral and Lake Schwerin. This hotel is 0.4 mi (0.7 km) from State Museum Schwerin and 0.5 mi (0.9 km) from Schwerin Castle.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.At Pension am Schloss, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.Featured amenities include luggage storage and ATM/banking services. Self parking (subject to charges) is available onsite.Stay in one of 10 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

When you stay at Hotel Niederländischer Hof Schwerin in Schwerin, you'll be on a lake, within a 10-minute walk of Schwerin Cathedral and Schelfstadt. This hotel is 0.4 mi (0.6 km) from Schlosspark-Center and 0.4 mi (0.7 km) from Dom.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Schwerin? This hotel has facilities measuring 1345 square feet (125 square meters), including conference space. Self parking (subject to charges) is available onsite.Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

When you stay at Hotel Speicher am Ziegelsee in Schwerin, you'll be on a lake, within a 5-minute drive of Lake Schwerin and Mecklenburg-Vorpommern State Museum of Technology. This hotel is 1.3 mi (2.1 km) from Schleswig-Holstein-Haus and 1.3 mi (2.1 km) from State Museum Schwerin.Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.Satisfy your appetite for dinner at aurum, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 77 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

The environment is really good

With a stay at Hotel Elefant in Schwerin, you'll be within a 10-minute walk of Schlosspark-Center and Schelfstadt. This hotel is 0.5 mi (0.8 km) from Mecklenburgisches Staatstheater and 0.5 mi (0.8 km) from State Museum Schwerin.Don't miss out on recreational opportunities including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, tour/ticket assistance, and barbecue grills.Enjoy Mediterranean cuisine at Elefant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 10:30 AM.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.