Austria Trend Hotel Savoyen Vienna - 4 Stars Superior

Awesome place Kind Crew Nice restaurant

Room is big and clean. Location is convenient as there is direct train between Vienna airport yo Rennweg. Next to Belverde and within walking distance to other main attractions. Would recommend!

Nice location and nice hotel. It's close to the airport..

the experience at the hotel was a rollercoaster ride. we’ve booked a superior room for 4 nights only. check-in was fast and efficient. we were first impressed by how spacious the room was and the cleanliness of it. we r also able to check in early which had plus points for the hotel. unfortunately, the air-conditioning in our room was spoil, the reception offered changed of room and bell boy service. when the bell boy arrived, we have not yet finished packing, his face seemed as if we owed him billions of dollars. we have gotten an upgrade of room, appreciate that. however, during the second night, the ac in our room was quite stuffy, called the receptionist for assistance, they sent someone up to our room. the guy was knocking vigorously at the door. as a female guest staying in the room, i was terrified, thinking was some drunk guy knocking on my door. he did not identify himself and when i opened the door he said “i’m here to teach you how to operate the ac” i showed him to the ac controller, he said “i’m not sure why is it like that” he then blamed my mcdonald’s and friend showering in the bathroom and opened the windows. since it was late night, we didn’t wan to make a fuss, we planned to inform them again next morning. they sent 2 technicians to check if the ac was operating, the technicians were nice enough to explain to us that the ac is spoil and would take days or months to repair. we have to change room again, declined bell boy service. we were extremely disappointed. feedback to the hotel, they send a receptionist and apologise to us. he offered free breakfast as compensation but we declined as we wanted to explore the city breakfast. on the third night, was time to settle down, while trying to close the partition door, a metal screw dropped onto my friend’s head. thankfully, she had tower on her head, else idk what to say. we didn’t want to make big fuss, left the screw on the floor on purpose, hoping the housekeeper would informed someone to fix it. when we were back after a long day, the screw remain the same place on the floor. we give up since after the feedback, we didn’t felt the sincerity of the apology so shall justice leave it as it is. the hotel location is ok. 30 mins away from city centre, have to change from tram to metro in order to reach. able to go directly to the airport as well. overall, if you r reading my review, ig i’m just toooooo lucky as compared to others with a 5/5 stars review. maybe luck plays a part as well. jus didn’t have a pleasant stay in the hotel, but bed and cleanliness is good, is jus the service can be better for a 4 star hotel.