Fairfield Inn & Suites Chicago Schaumburg

Nice hotel with a fresh and new looking, good breakfast, very nice and wide swimming pool

If I could give this place 0 stars, then I would. Everything started out great. We got a nice room on the second floor. The room was clean and everything was comfortable. We unloaded our bags and spread out. We had been traveling for 9 days. This was our last stop, before heading home. My wife was hobbling around from an injury at another hotel the night before. Anyway, we ordered food and ate dinner and all was going well. At 7:00 p.m., the loud music started. When I say loud, I mean LOUD, mainly because I room was directly above where the event was being held. I called the front desk and asked what the heck was going on. They told me that they had an event going on and that it would last until 11:00 p.m. I asked why we were placed in this room when they knew that they had an event. Their only response was to offer to allow us to move to another room. We decided to stay because it would just be too much of a hassle to move, especially with my wife's injury. That was a mistake, because the music got louder and louder and it lasted after 11:00 p.m. As a Marriott/Bonvoy member and someone who exclusively chooses to stay at Marriott hotels whenever possible, I am very upset by this. I have sent personal messages to Marriott/Bonvoy and I am seriously considering contacting the Village of Schaumburg and discuss their noise ordinances. We will never stay here again AND I will make sure to tell all my friends and family to stay away from this hotel!

Front desk staff very helpful. Rooms nice and bedding super comfortable!