Shangri-La Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sawahan

Shangri-La Surabaya

No.7 of Premium Hotels in Surabaya
Jl. Mayjen Sungkono No.120, Pakis, Kec. Sawahan, Pakis, 60256 Sawahan, Surabaya, East Java, Indonesia
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Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.Show More
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hotel overview picture
Last booked 7 hrs ago
Highlights
Lots to do
Delicious breakfast
Free parking
Ideal location
Amenities
Executive lounge
2 Restaurants
Water slide
Tennis court
Car rentals
Cafe
Nightclub
Wi-Fi in public areasFree
All Amenities
Property Description
Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.
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4.7/5
Amazing
Good service Nice ambience Will come back
All 106 Reviews
Surroundings
Airport: Juanda International Airport
(17.5 km)
Train: Surabaya Gubeng Train Station
(6.6 km)
Train: Surabaya Pasar Turi Train Station
(7.5 km)
Landmarks: GBI Gibeon - Gibeon Church Surabaya
(350m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Twin Room Non smoking
4

Deluxe Twin Room Non smoking

2 Single bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Room Details
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Horizon Club Executive Room Non smoking
5

Horizon Club Executive Room Non smoking

1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Room Details
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Presidential Suite
5

Presidential Suite

1 King bed
208m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Tea bags
Room Details
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Horizon Club Deluxe Room
4

Horizon Club Deluxe Room

1 King bed or 2 Single bed
35m² | Floor: 11-12
Has window
Free Wi-Fi
Private bathroom
TV
Tea bags
Toothbrushes
Room Details
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Deluxe Twin Room
4

Deluxe Twin Room

2 Single bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
TV
Tea bags
Toothbrushes
Room Details
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Bali Suite
7

Bali Suite

1 King bed
187m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Room Details
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Deluxe Room
7

Deluxe Room

1 King bed or 2 Single bed
35m² | Floor: 4-11
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Tea bags
Room Details
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Executive Suite
5

Executive Suite

1 King bed
84m² | Floor: 10-17
Has window
Free Wi-Fi
Private bathroom
Bathtub
Minibar
TV
Room Details
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Horizon Club Executive Room
4

Horizon Club Executive Room

1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Tea bags
Room Details
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Deluxe King Room Non smoking
4

Deluxe King Room Non smoking

1 King bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Room Details
Check Availability
Horizon Club Deluxe King Room Non smoking
4

Horizon Club Deluxe King Room Non smoking

1 King bed
35m² | Floor: 4-11
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Room Details
Check Availability
Horizon Club Deluxe Twin Room
4

Horizon Club Deluxe Twin Room

2 Single bed
35m² | Floor: 11-14
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Room Details
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Residence Suite
7

Residence Suite

1 King bed
119m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Room Details
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Executive Room
5

Executive Room

1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
Bathtub
TV
Shower
Room Details
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Guest Reviews

4.7/5
Amazing
106 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.7
  • Service4.8
Average for similar properties in Sawahan
Most Mentioned
AI Summary
Guests praise the comfortable, clean rooms and friendly staff. The hotel's location near shopping centers and highways is convenient. The amenities, including a large swimming area and spa, add value to the stay.
W‍i‍n‍g‍H‍o‍n‍g‍ ‍I‍I
March 20, 2025
Good service Nice ambience Will come back
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 19, 2025
服務還不錯
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S‍h‍e‍n‍g‍m‍a‍e‍r‍t‍a‍c‍h‍e‍n‍q‍u‍n
March 16, 2025
服務好早餐好
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 10, 2025
This located in very nice location , accessible to highway easily and their cosy environment, pleasant place for business travellers, their staffs are friendly and knowledgeable
J‍i‍a‍n‍g‍h‍u‍a‍x‍i‍o‍n‍g
February 27, 2025
房間設施相對老了點,其他都不錯👍
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 22, 2025
酒店裝修和用料都非常考究,值得推薦,全五星好評。
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H‍o‍ ‍T‍a‍t‍ ‍P‍o‍d‍t‍a‍k‍i
February 21, 2025
The location of the hotel is very convenient. It takes about 40 minutes to get to the hotel from the airport via the highway and then get off the highway. The taxi fare from the hotel to the city center shopping mall is about HK$15.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 8, 2025
mantap
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Services & Amenities

Executive lounge
2 Restaurants
Kids' club
Playground
Gym
Conference room
Outdoor swimming pool
Bar
Multi-function room
Spa
2 Restaurants
Restaurant 1
Cuisine: Chinese
Restaurant 2
Cuisine: Japanese
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 5 years old and under
Extra crib: Free
Children 6 years old and over
IDR 544,000 (approx. PHP 1,886.32) per person per night

Breakfast
TypeChinese
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open [Sat - Sun] 06:00-11:00 Open
AgeFee
Adult
Buffet:IDR 332,750 (approx. PHP 1,153.81) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 1994
  • Renovated: 2007
  • Number of Rooms: 365
Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Grab a bite at Shang Palace, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.

Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy for Shangri-La Surabaya?

The cancellation policy for Shangri-La Surabaya varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Shangri-La Surabaya?

Standard check-in time at Shangri-La Surabaya is 14:00 and check-out time is 12:00.

Does Shangri-La Surabaya provide breakfast?

Yes, Breakfast is offered at Shangri-La Surabaya. Breakfast option(s): Chinese.

Can I bring my pet inside the Shangri-La Surabaya?

As much as we love pets, unfortunately, we are unable to accommodate them in Shangri-La Surabaya.

Is there a restaurant at Shangri-La Surabaya?

Yes, Shangri-La Surabaya offers on-site dining. You can enjoy a variety of Chinese, Japanese dishes, all prepared with carefully selected, high-quality ingredients.

How far is the Shangri-La Surabaya from the closest airport?

The closest airport is Juanda International Airport, and it is about 37 mins from hotel by car (17.5 km).

About This Property

Nearest AirportSurabaya Airport
Distance to Airport26.36KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station6.59KM
Average Price FromPHP8204
Hotel Star Rating5