Nongdeune Village, Kaisorn Phomvihanh, Savannakhet, 13000, LaosView Hotel Details
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1 night
Savan Resorts Guest Reviews
4.1/5
Very Good
15 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(15)
Positive reviews(13)
Reviews with photos/video(3)
Negative reviews(2)
Guest User
Standard Room
Stayed in Jun 2024
Business travelers
3 review
4.5/5
Great
Posted on Jun 20, 2024
I have had one of the best experiences in this resort. The location is perfect especially if you’re in Laos for visa run purposes. It’s about a 5 minutes drive to savhanaket embassy, about 10 minutes to the Mukdahan border. So for that purpose (Visa run), its location is perfect. The staff are very friendly and helpful, they offer a free drop off to the border after checking out. Although there are no restaurants in close proximity to the resort, it has nice restaurants inside, a ****** and a few coffee shops. I would definitely book this place again. It’s clean, the rooms are big…definitely value for money.
6/9
Response from Property: Dear customer, thank you for your visit and review to Savan Resorts. We will waiting you come visit Savan Resorts again next time.
Matthew John
Standard Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Excellent experience whilst visiting the Thai Embassy. Beautiful hotel with friendly and helpful staff. Great place to relax with great food. Thank you to Otto and the team for making a stressful experience very pleasant, and for the extra help with transport, even a free shuttle bus across the border. I'd recommend to anyone looking to relax whilst waiting for their documents, and would definitely visit again 😊.
Response from Property: Dear Mr.Matthew, thank you for your visit and review Savan Resorts. We happy to you enjoy stay with Savan Resorts and we will waiting to welcome you again
rad
Standard Room
Stayed in Feb 2024
Solo travelers
12 review
4.2/5
Very Good
Posted on Mar 17, 2024
Service and restaurant was great! but the access is limited! you probably need to take taxi from the bus terminal!
Response from Property: Thank you for your comments and will improve and correct the things you criticize.
Guest User
Standard Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Happy staying in this hotel😊
Response from Property: Dear customer, thank you for your visit and review Savan Resorts. We happy you enjoy stay with us and hope you will come visit Savan Resorts.
Guest User
Standard Room
Stayed in Jul 2024
Family
2 review
3.5/5
Posted on Jul 11, 2024
Everything is good enough, but the bed is very hard, my back hurts a lot and I wake up. I don't think I'll come again.
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Response from Property: Dear customer, thank you for your feedback. We will use it to improve and make it better.
Toshio
Standard Room
Stayed in Jul 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jul 7, 2024
***It was a casual place to hang out and was perfect for killing time. The breakfast selection was a little limited, but considering the price, I think it was reasonable.
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Response from Property: Thank you for your review and for visiting Savan Resort. We are glad that you enjoyed your stay at our hotel. We hope that you will come back to Savan Resort again in the future.
K4k
Standard Room
Stayed in Mar 2024
Family
12 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Where did you come to Laos? Come stay here regularly, delicious food and convenient travel. There is a shuttle bus from the Thai side to the Lao side.
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Response from Property: Thank you for your feedback and we would be delighted if you come back to stay with us again next time.
wei1116
Deluxe Room
Stayed in Mar 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The room is large and very clean. The environment is considered a better hotel in Savannakhet
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Response from Property: Thank you for your feedback and we hope you can stay in our hotel again next time.
Guest User
Standard Room
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The bed is very hard, the food is ok, the location, the rooms are ok, there is a casino, but there is a kid zone, the staff provide excellent service.
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Response from Property: Thank you for your feedback. The hotel will make improvements. Now the hotel plans to change the beds to make the beds softer and more comfortable.
LE MINH HIEN
Standard Room
Stayed in Sep 2024
Business travelers
8 review
4.2/5
Very Good
Posted on Oct 23, 2024
Clean room.
Convenient location.
Recommended.
Original TextTranslated by Google
Response from Property: Dear Le Minh Hien, thank you for your visit and review Savan Resorts.
Guest User
Standard Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 15, 2024
very good experience
Original TextTranslated by Google
Response from Property: Thank you for your feedback and we hope you will stay at our hotel again next time.
Guest User
Stayed in Aug 2024
Travel with friends
1.0/5
Posted on Aug 4, 2024
It was the worst hotel I've visited. Starting from the check-in, staff doesn't know how to explain things around the hotel. Don't even know how to speak simple English, they will instantly call the manager to speak with us and inform us about everything. Everywhere smells cigarette smoke. Even in the room, it says no smoking but it smells like smoking. The bed wasn't the most comfortable bed ever and the bathroom was so dirty, it seemed like the staff didn't dare to clean it at all. When we called for room service to order 2 sets of french fries, they literally dropped the phone. It was very rude and we called again and started complaining about the rudeness of the staff. How come this hotel is a 5-star lol doesn't even look like it. Don't dare to stay here you'll just get frustrated.
Guest User
Stayed in Apr 2023
Other
3.0/5
Posted on Apr 2, 2023
This being Savannaketh, not exactly a tourist town, you need to manage your expection. We stay here for a night, the room are comfortable for the amount we paid. Foodwise need improvement, staff are very friendly and helpful. Do note this is more of a ****** than a hotel, and it is in a remote part of Laos, if you manage your expectation, you will enjoy staying there.
6/14
Guest User
Stayed in Dec 2022
Couples
1.0/5
Posted on Dec 20, 2022
Worst services you can imagine, room was dirty and not same as the booking pictures, also staff did not care and ****** was closed due to renovation, we left the room and they also refused to refund out money, will never stay or advise that people mist stay at this dirty place.
Guest User
Stayed in Apr 2023
Other
4.0/5
Very Good
Posted on Apr 23, 2023
I haven't been to this resort for a few years,but as I needed to get a visa for Thailand I chose to stay here again,even after reading a few negative reviews. Was pleasantly surprised with the room I received,$AU28.50 including breakfast.Fast WiFi throughout the resort and good quality meals,not expensive at all. Note that the resort is undergoing renovations,so there isn't much in the way of gaming if that's your thing,and there is only one dining room which is open all day,plus 24 hour room service. Now a lot of the staff don't speak or understand English,just understand that Laos is a developing 3rd world country,and they will always try to find other staff who can speak English.Be patient. All in all a nice relaxing stay!