Fairfield Inn & Suites Savannah I-95 South

I called the hotel on May 8, 2025, at 7:56 PM and spoke with a young African-American male employee. I was attempting to reserve a room as part of a group, since my family would be in town for a funeral. I offered to pay during the call, but the gentleman assured me that payment was not required at that time. He stated that, because I was booking under a group rate, my reservation was essentially guaranteed, and I could pay upon arrival. He took my name and email address to complete the reservation and confirmed I would receive the group rate of $120. However, I was not given a confirmation number, nor did I receive any follow-up email. When I arrived at the hotel to check in on May 10, 2025, after the funeral, I was informed there was no reservation under my name. While still processing grief, I now had to deal with the added stress of not having a hotel room. After speaking with an employee named Prince (to the best of my recollection), he contacted the manager and was eventually able to secure a room for me. Prince also reassured me that I would still receive the group rate of $120. Unfortunately, that turned out not to be the case. While the room was generally fine—though it had a broken window—the bed was comfortable. However, when I reviewed my bill the next day, I discovered I had been charged $159 for the room. I spoke to Prince again, and there was more confusion and backtracking. He called the manager once more, but I was ultimately denied the group rate. Adding to my frustration, my niece spoke with Prince about her room rate, and he responded by saying, "the math is mathing." This response was unprofessional and dismissive. Despite this, she was granted the $120 group rate while I was not. This stay, during an already difficult time for my family, was far from the restful and supportive experience I had hoped for. I plan to visit the area again soon, but unfortunately, I will not be considering this hotel for future stays.

All good

tons of homeless people everywhere. Was told we couldnt check in any earlier at all, even tho we arrived at 1030am. I understand maybe not then, but one room at least. I had very small children and wanted to relax after a long night of driving.

Fair Breakfast was great but the room was dirty. Especially the bathroom.

Left hotel and didn’t end up staying after front desk associate gave us keys for the wrong room. We walked into someone else’s room. Then laughed when I told them about the situation. Hotel dirty and poorly run.

The location for I 95 travelers is convenient. The rates are fair. The guest room was very tired looking. ——————___________＞————-//:::.-/::::;;;/::;;://_|||||_//:/../..:::::;;;;;;;::././///:::/:/::::.,;;;;;((((?((((;;:;;;()(;:::::;1;;,