Residence Inn Savannah Midtown

The entrance to the hotel had overflowing garbage. The couch had stains The wallpaper in the bathroom was peeling The table was very rickety The room was very rundown and cleanliness was fair. The oatmeal was very watery The front desk staff were pleasant

Savannah stay We arrived and the room seemed very spacious and enjoyed the office area as well ask dining area Our room seemed to have a knocking behind wall from bedroom. Maybe pipes Would have been good if someone came to freshen room up as we stayed 2 nights No housekeeping seen

Unresolved Issue Left Us Without Privacy My biggest concern during our stay was the master bedroom suite, which had a significant issue with the double French doors. One of the doors was misaligned by nearly 3/4 of an inch, creating a visible gap and preventing the lock from engaging properly. This lack of alignment eliminated any sense of privacy, which completely undermined the purpose of having a suite. We reported the issue on both the first and second day of our stay, but unfortunately, no one ever came to address it. As someone who works in property management and customer service for over 150 properties, I understand the importance of resolving guest concerns promptly to ensure a positive experience. Sadly, that standard was not met here. We made the most of it and love the city of Savannah.

Perfect for a weekend getaway, close to historical Savannah.

Manager was great. Had issues getting in our room with the key card and she personally took care of it. Staff was pleasant and accommodating. Booked a 2 bedroom suite. Everything we needed was there, including a complete kitchen. Rooms were clean and updated.