Hampton Inn & Suites Savannah - I-95 South - Gateway

You know that feeling that you should have gone back and checked the room one more time? well, we didn't. Turns out my watch and bracelets were still in the room. But after 3 phone calls to the hotel and being told they would call us back, we finally heard the "sorry, nothing was found" story from the front desk folks - housekeeping did not bother to call us back. None of it was expensive, just very sentimental.

Best check in I’ve he in recent stays other places. Very convenient to a lot of dining options. Good room.

The elivators are horrible and breakfast is pathetic.

We booked a room through ******* for 5 people. When we arrived the room had two beds so I requested a rollaway. They told me that they don’t do that anymore. I also don’t know that a rollaway would have fit in the room. I explained that I had three older kids and the room wouldn’t work for all 5 of us. They offered me a blanket for the floor. I asked about paying the difference for a larger room and they said I would need to call ******* because they can’t do that. I called ******* and expressed my frustration that they had said the room would sleep 5 when it clearly didn’t. I paid an additional fee for the larger room and they told me they sent it through to the hotel. At this point it is 11 pm. My kids are exhausted and the front desk staff tells me they don’t see the change in their end and the only person who can access the portal is their general manager and she wouldn’t be in until 8 the next morning. After ******* calling again and getting a new desk clerk we were able to finally get to the larger room that accommodated us.