Ramada by Wyndham Savannah Gateway

Disappointing Stay – Room Was Extremely Dirty I was extremely disappointed with my recent stay at the Ramada Hotel. Upon entering the room, I was shocked by the level of cleanliness—or lack thereof. The room was far below any reasonable standard: stained bedding, dusty surfaces, a dirty bathroom, and a lingering unpleasant odor. It was clear that the room had not been properly cleaned or maintained before my arrival. For a hotel brand like Ramada, I expected at least basic cleanliness and comfort, but this experience was completely unacceptable. I addressed the issue with the front desk, but the response was dismissive and no meaningful solution was offered. This stay did not reflect the standards I associate with the Ramada name, and I will not be returning. I sincerely hope management takes feedback like this seriously and improves their housekeeping protocols.

Environment good Service good Room condition good Distance a little no good

The hotel was just awful. It smelled like bleach, the sink didn't drain, the refrigerator compressor was so loud and made screeching noises all night long, and the entrance door did not seal and anything could creep into the room. The paint was peeling off the walls, and the faucet in the tub was not sealed. Overall, we were very uncomfortable, and checked out day early. Couldn't stay a second night.

Everything dirty, hot water didn't work, wifi didn't work, keycard randomly stopped working, cherry on top was that our room's carbon monoxide detector had a low battery so it beeped roughly every 30 seconds the entire stay. When outside we could hear the other rooms beeping too. Staff was told and never sent anyone to change batteries during our 3 nights there.

Terrible I had to get them to change my room twice because the first room didn't have any working lights in the bathroom. And the second room was dirty, the bed wasn't made and didn't even have a blanket. The third room wasn't even a king like I paid for and I didn't get any type of refund for anything. And the third room, the showerhead was broken and barely had any water pressure. All the side doors to the office stay locked so you have to walk all the way around to the front just to go in there, which I had to several times due to the rooms not being ready for a stay.