Pine Grove Motel

the room was small there was no coffee no extra chairs no kleenix . the room was clean sparce and only sports and news on the tv .. the one chair outside was on a side walk that the cars bumped up to so had to turn the chair side ways and the extra for cleaning charge of 100 .. should have stayed at a expensive motel rather than one convinent for ground floor out door smoking . owners were rude and said well they had to wash the sheets ... so charge away .

The Pine Grove Motel was everything we needed it to be: spotlessly clean, comfortable bed, priced right AND you can tell immediately on pulling into the driveway that the lovely gentle man owner/operator cares. In one word ‘refreshing’ and it revived us from having a road weary meltdown😆.

Excellent pet friendly motel. Clean rooms, reasonably priced and friendly check in with good recommendations for a place to eat. Easy access to motel (en route) as we were travelling east AKA good location. Green space out front and behind motel for walking g your dog. We enjoyed our stay.

Found this gem on Trip advisor rated 8 and 9 out of 10. Traveling with wife and 30yr old son on way home to IL from PEI. Family owned motel on edge of town, Service desk was run by owner, very personable, rooms very clean, no bad smells, comfortable beds , reasonable priced at peak season of $175 Canadian. Only negative , no coffee maker

This motel is a gem. It was spotlessly clean, comfortable and quiet. The owners were extremely friendly and helpful. The price was right. It was perfect for an overnight stay as we travelled through. I would definitely stay here again.

Stay 4 nights and it was just OK room . Owner was super friendly and nice until he went by us outside one day . It was a Saturday and I went outside to smoke one. He was all friendly walking up as usual until he smelt ****. Then he gave me a look and his attitude totally changed but he didn't say a word. Soon as we left he went into the room even though we said told him we didn't need service during our stay. Still not a word said. Then a month later I get a fee and when I called him he lied and said we smoked in the room. If I'm not allowed to smoke outside then why have ashtrays outside the room or say something. I would of been OK with not smoking there just don't put hate on me and charge me after the fact and lie about me smoking in the room so I don't come back.

Absolute trash of an experience. Booked this Motel on Friday with a discounted rate offered to me. As I was driving from Ajax, ON to Sault Ste Marie, at 1:30pm (1.5 hours before check in) I received an email saying my reservation was cancelled. I called the Motel immediately and spoke with Allen, who was incredibly rude. Here is how the lovely conversation went... I told Allen I got an email saying my reservation was just cancelled. He told me it was cancelled last night (which was a lie) because the Motel did not approve of the discount that ******* was offering (I did not even book through *******). I asked what the price of staying the night was if I rebooked through him, he gave me a price that was only a $7.00 difference from the rate that I paid, and told me that has to come out of his pocket and he has given ******* too much money already. I told him that really isn't my problem, and asked why they just cancelled my booking and did not bother to call and rebook me in. I told him how unacceptable it was to cancel someones booking 1.5 hours before check in and leave them stranded. He replied (and I quote) "You know what? You can go call somebody else, because I don't have time for this." and then he hung up. YEP. Hung up on a customer willing to literally re-book a room with their Motel. I tried to call back to speak to someone else (the owner specifically) and they would not pick up my calls. I went into the Motel once I got into Sault Ste. Marie, got his name, reamed him out for his unprofessional manner and left. Will never try to book their again.

The Pine Grove Motel is an older motel with a difference. Our room was freshly painted, immaculately clean and nicely colour coordinated. The mattress was comfortable, we slept 10 hours. The bathroom was also spotless. All at a reasonable price.