Sassuolo Hotels with Bars

recently came back from 2 weeks all inclusive. Everything from start to finish was exceptional. Check in was quick and efficient with a lovely drink. The reception staff were polite and cheery throughout and teaching my husband a new Greek word most days. Polionis (not sure how to spell) took us to our room and showed us around everywhere and gave us local info. Room was spotless and cleaned daily. The food everywhere was excellent - it was our anniversary and they made this special in our room and at the Mediterranean restaurant The view from the Infinity pool was the best ever. However, we can't praise the waiters enough. We always sat on the raised area. Jimmy, Marios and a lady I can't pronounce were absolutely exceptional. We holiday abroad twice a year and always have some great staff but these were amazing. always had our drinks and coffees at the times we liked it. They always had time for a chat and so happy and polite. They work so so hard and efficient.

Unfortunately, we did not like the stay at all. There was no air conditioning in the whole hotel, which meant that we had to sweat for two nights. There was no apology at the reception, only the excuse that they currently have this problem with the air conditioning . (From the state of the hotel, this excuse has been given since last summer...). The whole hotel complex is very outdated and abandoned. It is clear that in Italy 4 stars are not equal to the international standard, but a minimum of comfort is required. There were no slippers, no bathrobes, a tiny shampoo and the bed was cruelly uncomfortable. The outdoor pool belongs to another building (not the hotel) and you have to wear swim caps.... The spa facilities are from the past century.