Guest User
September 30, 2024
Rooms were not cleaned properly, we had to be moved from our first room because the shower had hair and blood in it, upon being moved rooms we discovered the second room was not properly cleaned either there was again hair in the shower as well as the removable shower curtain was dirty indicating that it was not changed, the beds had crumbs in them and the sheets had a sweat stain on them. The mattress topper had a large urine stain on it and the sheets did not fit the bed, the trim was off the wall in our second room the curtains had dried blood on them, this was very concerning and disgusting as it is hazardous to health. The wifi did not work for our entire stay, upon checking out we were asked by staff how our stay was and we told staff about the uncleanliness and all we were met with was “sorry about that” no money off of our stay and no sort of credit or anything, I would like the Wyndham corporate number or email so I can pass along this information as I feel that the staff did not take our concerns seriously. As well the staff were very rude both at check in and check out