billed me twice
ones i came in everything was great, fast check in, smiling personal , room is clean, good view, I paid for my stay as it was in my booking for four nights stay. next day i got a letter from receptionist that i need pay another 360€ for the child. Before i booked my stay online , i found the info on site that children stay free, so i was very surprised, specially they did not notificate me right away before the check in when i gave them our passports, they seen me with a child... I paid it, because didn't have time and mood fight and move out with the kid. but fact is, its not right management. Possible that they decided charge me more because im American, its german hotel 98% of clients are from germany . So think before you go there. service and animation is excellent if you dont mind find surprise like this after check in.