Lido Beach Resort - Sarasota

This was our second stay at Lido Beach Resort. We returned because our first visit was excellent and memorable, so we decided to book the same way—selecting the best room available at the highest rate through *******. Before our arrival, we received several text messages from the hotel advising us not to arrive before 4 PM, as our room would not be ready. Even after a 3.5-hour drive, we respected that request and arrived at the lobby exactly at 4 PM. To our surprise, we were assigned a room on the second floor—despite the hotel having 14 floors and us having paid top-tier pricing. We politely asked if there was any availability on a higher floor and even offered to pay for an upgrade. The manager, Chase, informed us that no higher rooms were available and added, “Well, you booked through *******. You should’ve booked directly with us.” This was frustrating and felt unfair—essentially being penalized for using a reputable booking platform. There was no mention during the booking process that room priority or floor level would depend on booking directly with the hotel. The disappointment didn’t end there. Rooms on higher floors have same-level parking access, but because we were placed on the lowest floor, the parking on that level was valet-only. We had to park on an upper level and then take the stairs or elevator down with all our luggage—adding another layer of inconvenience. Then came the final straw: mold in the shower. A piece of wood in the shower was visibly moldy and had to be removed at our request. It was unacceptable, especially for the price we paid. Had we had any other option at the time, we would have left immediately. Unfortunately, we felt stuck. We expected consistency and hospitality, but this visit felt more like a downgrade than a return to a resort we once loved. We won’t be returning.

Dates: First Weekend of June 2025 Who we are: Family of 4 with 2 kids age 10 & 4 😎Kicked off the summer in this poolside paradise with beachfront 🏖️ access and sunset 🌅views! 👍🏼Some of our favs… 🧑‍🧑‍🧒‍🧒 Family-friendly spaces 🍽️ In-room dining 🪸Coastal chic decor 🚐 Shuttle to St. Armand’s Circle 🍔Variety of dining choices 👥 Friendly staff + service ⛱️ Beach chairs + umbrella is included in resort fee Will definitely return!

The location of the Lido Beach was great. It is right on the water and had great pools and the beach was adjacent to the property. The rooms have been redone but could have been cleaner. The bathroom could have used a good scrubbing as well as the floor in the room which was full of sand. The price was definitely too high given that there was no balcony or no where to sit outside of the room. The staff were all very friendly and accommodating. I would definitely stay here again but in the newer tower. .