Cozy Getaway Home Near Siesta Key Beach

STAY CLEAR! HOME IS NOT SECURE AND HOST DOESN'T CARE! On the last night of our stay, we woke from a sound sleep at 3:20am by a man who ENTERED the home we rented insisting he had a reservation beginning thurs (our res was til Fri @11am) Owner blamed a "software glitch" that allowed the double book-easy out! QUESTION-how did this stranger access the house? Must have been given same code by the host that was given to us! UNACCEPTABLE! Not only that, there is not a deadbolt or any method to safeguard occupants when inside! As this guy sat in the driveway for 15 min, we had no defense if the "intruder" decided he had a right to be there. After a lack of concern and response from host, I called VRBO. First response was they couldn't do anything because we didn't contact them while still there -WHAT!! I contacted the host hoping he would step up with something other than "it was a software glitch" but he never addressed the outlandish security flaw. Now I wait to hear back from VRBO about if/what they will do. Note to all renters - got a problem with the host/property, CALL VRBO before leaving the property. Also, instist on talking with a supervisor if not satisfied! 1st VRBO guy said there was nothing they could do since I was gone and a supervisor couldn't do anything either. I insisted on a supervisor and finally was told they will investigate and sent an email My hope is they ban this host from renting. Deserves a zero! STAY CLEAR of this host