Toer Hotel & Spa

This is NOT a 5 Star hotel. Limited staff that do not care. No one to help with luggage , no one to greet you. Rooms lack everything a 5 star hotel has to offer- basic essentials -like no bottles of water, no coffee maker, no minibar. our safe was unavailable because the previous guest left items in the safe. The shower was cold. The bed was uncomfortable with a single thin sheet. No blanket. The curtains would not close. It was daylight in our room all night because of the neon sign. An alarm on the front of the building went off all night long. The elevators were slow- don’t try to use the stairs-you get trapped with the only way out is to walk down 15 flights. Very disappointed. We left and went to another hotel. And they did not care or ask why we checked out early. The new hotel was fabulous. All the amenities and a helpful staff. It said 4 star but the new hotel offered more than what was considered 5. Not sure who rated TOER. Also the noise is very loud. You can not get coffee in the morning. Even if it is made you are not allowed to have it, I was told no. Had to walk to a coffee shop. I never do reviews but thought I should so others know.

At last we got to try this beautiful place as we booked flights from corfu to Belfast and my brother recommended that we stay a night before in Toer hotel. From the check in the pleasant reception staff very helpful and the rooms so beautiful and the best views over the Saranda lough and beyond to Corfu and Ksamil. Decided to have dinner in their restaurant the food was so delicious and plentiful also it was priced right. Service was lovely especially from Gerti. Will definitely come back to this place and stay for longer

Loud music through the night & terrible service. Modern hotel, central location, initial check in lovely! Room 106- music and base blaring through the room. We asked to move rooms as genuinely unbearable- the hotel (which has rooms available) says no. Stay here if you want terrible/ unforgettably bad service and a sleepless night.

Best hotel in Sarande! The staff was very friendly and very clean place, I was there to meet come clients for a meeting and needless to say the overall experience of staying at the hotel was incredible! 10/10 I would bring my family here whenever I come for vacation.

Luxury amenities, luxury rooftop, spectacular view, full-service accommodations, an on-site restaurant, and the highest level of personalized service, such as a concierge, room service, and clothes-ironing staff and everything is very clean.