Hotel Saranda Palace

Elena was super helpful and really helped make our trip! Awesome staff throughout and well maintained. The area was perfect - quiet at night, and a close walk to the promenade / nightlife (which was much noisier for hotels - I’d recommend staying here and walking)

It was a great location, walking distance of port and beach promenade. Make sure you have cash as few places accept cards

Lovely hotel, perfectly located. Beautiful rooms with a great pool and pool bar.

Had an amazing time at the hotel Everything very clean and very good There’s a restaurant at first floor with an excellent service and great food The staff at restaurant is very friendly Breakfast is ok but the same everyday The beach is nice too Very good location

Chose it based on description & pix. At best half-truths. Pool was green w/trash floating in it. Asked if it'd be cleaned: told it wasn't yet open. No loungers by pool. Pool bar was set up but told not open. Ad photo shows wide beach & direct sea access.THAT beach is a different hotel's beach: warned by reception not to access it. Saranda Palace has NO beach.Do have an elevated platform with sand & dozen wooden loungers. For 2 days no cushions, no shades. Access to that area from pool deck was past a stand being built, nails & wood pieces strewn about. Access to the sea itself? Via a rusty ladder or crumbling cement steps onto a dirty tiny rocky ***** not big enough to lay down on. Sign in WC says "towels not to leave room" but 3 calls to reception? No answer so no idea where pool towels were when we wanted to lie out. Toiletries & towels on the bed but only a bottom sheet. Had to find & put on the top sheet & comforter. First time ever I had to make a hotel bed on arrival! Room is stylish (if small) but our "side bay view" was of elevator shaft & neighboring hotel: peek of bay. Asked for a view: told none avail (clearly untrue as there were v few guests. Breakfast not until 8 am. 20 people on a tour asking for coffee: staff went to market to buy beans. Someone asked for a cappuccino: staffer went to buy milk. An Italian woman commented: "Didn't they know they were going to have guests?" Wait staff embarrassed & apologetic. Find a better run hotel, honest management.