Aethos Saragano

My husband and I spent 8 glorious nights at the Aethos Saragano last month and still dreaming about it! The hotel is in a sweet tiny village with the most gorgeous setting nestled in the peaceful hills of Umbria surrounded by vineyards and rolling hills. Bonus is the restaurant with superb food and wine and an “out of a movie” view of purple sunsets. Very convenient after touring the area. Pool also was so refreshing and surrounded by most beautiful fragrant flowers. We opted for the large apartment in the main historical house which was very roomy, great natural lighting, and had its own small balcony to star gaze at night. Huge, huge thanks to Paul, Chef Delphina, Stefania, Celeste, Luisa, and all the wonderful Aethos team. You all made us feel at home in your gorgeous home!

Aethos Saragano is a hotel that has been built within an Umbrian medieval village, up to 50 villagers still live there so it feels very authentic and the bells still ring from the church each day. There is a restaurant with beautiful views and excellent food. There is also a lovely pool down in the valley which was never too busy and a nearby spa. The staff we encountered were all lovely, the Manager Paul deserves a special mention as he was an incredible presence at the hotel and ran it like a tight ship, he was very helpful to us in recommending places to go and eat. We loved our stay at Aethos Saragano, it was such a beautiful place and we hope to return.

I hope my feedback helps not only travellers but above all the Aethos team for everything in the future. I may be very critical, but I work in the luxury industry myself, travel a lot and attach great importance to perfect service, especially on holiday. The property is fantastic. It has a wonderful location with absolute tranquillity. It is important to know that locals also live in the village. On the Aethos site, it appears that the entire complex concerns the hotel. This is not the case. Only a small part belongs to Aethos. The reception didn't seem very professional. There was no one there to take our suitcases, the briefing was rather casual and had no professional touch. A word from the hotel management would have been nice - if they even exist? We were given room number 9. The furnishings at Aethos are very tasteful. Big praise to the interior designers. It would have been great to see more of it in room 9. We didn’t feel the Aethos vibe in this room. To everyone - I can't really recommend this room. The layout in the room is a bit difficult as there is no space for clothes and suitcases. There is no balcony or terrace and it has no view. So avoid no. 9! It is the less attractive one comparing what you see on the website. Aethos in Seragano basically only lives from its restaurant. Everything else is rather neglected. The complex is getting on in years. You can see this especially when you look at the details. The reception looks unkempt, not tidy and the items for sale there are also carelessly curated. The outdoor area next to the restaurant is very carelessly designed. Tables are placed randomly on the terrace, no flowers on the tables, no bar, no drinks service and above all no staff to make your stay pleasant. You have to look for someone for every drink. If you are lucky the restaurant is open. Maybe we were unlucky and most of the staff was in sick leave? The restaurant is very good. The staff are more than friendly, even if they seem overwhelmed by the small number of tables and make this clear. (Should be avoided) The food is of course excellent, but the portions are unfortunately too small for the price, so you have to order more bread (extra cost) to fill up. Would be nice if there were normal portions. It is interesting that the staff in the restaurant wear a very tasteful uniform. Unfortunately, the rest of the staff do not. Again, please don't misunderstand, but the promise that Aethos makes on its website is a different one. A certain luxury requires a certain elitism, unfortunately there is no other way nowadays. The path to the pool is unkempt. The pool house is dirty, the furniture in it is broken, the gym equipment is dirty and pushed into the corner. More like a storeroom. The toilet facilities are extremely unkempt. The showers in particular are not in good condition. You would like the same standard here as in your room with the same products and above all fresh towels. The same applies to the outside s

Our experience at Aethos Saragano exceeded expectations and became the highlight of our trip to Italy. The personal service from all the staff was amazing. We participated in the cooking class with Delphina. She taught us homemade pasta and ragu the Umbrian way. The food was impeccable from breakfast to the wild boar stew and truffle pasta. But the best... nothing can beat the beautiful view.