6 Chome-1-9 Kita 6 Jonishi, Kita Ward, Sapporo City, Hokkaido, 060-0806, JapanView Hotel Details
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Hotel Keihan Sapporo Guest Reviews
4.5/5
Great
779 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(779)
Positive reviews(763)
Reviews with photos/video(190)
Delicious breakfast(85)
Near shopping area(58)
Easy to get around(55)
Convenient for shopping(43)
Relaxing hot springs(21)
Strange smell in room(12)
Friendly front desk staff(12)
Delicious buffet(4)
Negative reviews(16)
Sean
Casual Twin Room - Non-Smoking
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Good location next to the sapporo train station. Might be a little far from the city centre, but is within walking distance. Polite and helpful staff and nice rooms.
Response from Property: Thank you so much for taking time to comment here and for choosing our hotel for your trip to Sapporo.We're pleased that you seemed to feel comfortable at our hotel.We're looking forward to the next time to see you here.Hotel Keihan Sapporo
Manfred
Mini Twin Room - Non-Smoking
Stayed in Oct 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Oct 10, 2024
place was nice, my 2nd stay in this trip. would reccomend for all
Response from Property: Thank you for staying with us at Hotel Keihan Sapporo. We look forward to see you again!Hotel Keihan Sapporo
Wenting Daphne
Semi Double Room - Non-Smoking
Stayed in Jul 2024
Couples
3 review
4.5/5
Great
Posted on Aug 20, 2024
A slight walk away from the station but still fine. We had a comfortable 1N stay here. Didn't expect a free onsen/public bathhouse onsite that is free for all guests which is a nice addition. Beyond that, no complaints for the price paid.
Response from Property: Thank you for your high ratings! We are very happy to hear your experience with the bathhouse. We look forward to see you again.Hotel Keihan Sapporo Suzuki
Pirati
Semi Double Room - Non-Smoking
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 25, 2024
Cleaning and good services
Response from Property: Thank you for your kind feedback! We look forward to see you again.Hotel Keihan Sapporo
Anonymous User
Compact Twin Room - Smoking
Stayed in Jul 2024
Family
4 review
4.7/5
Amazing
Posted on Aug 19, 2024
The hotel is located 2 streets away from daimura aka JR sapporo. Surrounded by a few convenient store. Hotel has a complimentary onsen and ice cream (for after onsen). Room size still ok. Everyday the housekeeper will clean the room if guest state that they prefer their room to be cleaned up, however the making of beds will be done on alternate days which led to my surprise (it was stated on the decal that was place behind the room door). Overall it was a good stay. The breakfast was good.
Response from Property: Thank you for your high ratings and kind feedback! We are delighted to hear your satisfaction on our service. We also appreciate your understanding of our sustainable cleaning. Full cleaning is available everyday if you make a request at the front desk. We hope this information finds you well, and we look forward to see you again.Hotel Keihan Sapporo Suzuki
AndyKoh
Compact Twin Room - Smoking
Stayed in Dec 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Keihan Hotel Sapporo is always my first choice whenever I visit Hokkaido. It’s a smooth and seamless experience from the moment you checked in and the last day of checking out by just dropping off the key at the service counter. There’s a a lot of amenities that you can rent for free and the highlight of the stay is their in house public bath onsen which is wonderful especially after returning from the cold weather outside. Also, it’s within walking distance to Sapporo train stations and other attractions.
Watcharong
Standard Single Room - Non-Smoking
Stayed in Dec 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Located in great location not far from JR station Sapporo. They provided all amenities as much as you want. Breakfast was the same all days.
Response from Property: Thank you for your kind feedback. We hope to see you again.Hotel Keihan Sapporo
Guest User
Superior Triple Room - Non-Smoking
Stayed in Dec 2024
Family
10 review
4.7/5
Amazing
Posted on Dec 6, 2024
5mins walk from the Sapporo station. A few convenience stores just outside the hotel. Excellent service by the front desk to help us with luggage storage
Response from Property: Thank you very much for staying at Hotel Keihan Sapporo.We are pleased to hear that you were satisfied with our hotel's location and services. We hope that you will stay with us again if you have the opportunity. All our staff look forward to hearing from you.Thank you for taking the time to post a review.All the staff at Hotel Keihan Sapporo
Guest User
Superior Triple Room - Non-Smoking
Stayed in May 2024
Family
6 review
4.7/5
Amazing
Posted on Jun 1, 2024
Location still 5-10min walk from JR station. Will be consider a distance if under cold weather. Hot bath available. However will be good if hotel can provide free or discounted parking for guests
Response from Property: Thank you for staying with us at Hotel Keihan Sapporo. We do have our hotel parking lot for 1,500JPY a night. We are sorry for the lack of assistance upon your check-in. Please do not hesitate to contact us for more details.We look forward to see you agian.Hotel Keihan Sapporo Suzuki
Tomas Gonzalez
Standard Triple Room - Non-Smoking
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 13, 2024
Here's the revised version with corrected grammar and word choices:
"Super convenient for traveling by train and bus due to its location in the city of Sapporo and proximity to many stations. Enjoy complimentary Pop Ice between onsen sessions from afternoon to midnight. Additionally, guests can help themselves to free instant coffee, tea, and other amenities at the main lobby." We love the super polite staffs!
Response from Property: Thank you so much for taking time to comment here and for choosing our hotel for your trip to Sapporo.We're pleased that you seemed to feel comfortable at our hotel.We're looking forward to the next time to see you here.Hotel Keihan Sapporo Suzuki
patrickintaiwan
Compact Twin Room - Non-Smoking
Stayed in Jun 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Great Service. Everyone treat us friendly and suggest great food nearby.
Response from Property: Thank you for staying with us at Hotel Keihan Sapporo. We are delighted to see your thoughtful comment and superb ratings! We look forward to seeing you again.Hotel Keihan Sapporo Suzuki
Guest User
Semi Double Room - Non-Smoking
Stayed in May 2024
Family
23 review
4.5/5
Great
Posted on May 24, 2024
It was a little challenging for us to get to the hotel on our arrival day due to the Shinkansei Line construction around the JR station. Other than that, the location is almost perfect: close to the JR station and the Hokkaido University, with a few large department stores near by and a Family Mart close to the hotel. Breakfast was okay, nothing too special and was a little small in my opinion, however I love their cherry tomatoes and milk. Parking was 1300 yen per day.
Response from Property: Thank you for your high ratings and thoughtful comments. We are very happy to know that you enjoyed the location and some parts of our breakfast. Please let us remind you that our hotel parking fee is 1500JPY per night, and not 1300 JPY. There may a misunderstanding with other affiliated parking lots where you can pay per hour instead of per night. Thank you again for your valuable feedback. We look forward to seeing you again.Hotel Keihan Sapporo Suzuki
Guest User
Mini Twin Room - Non-Smoking
Stayed in Oct 2024
Travel with friends
6 review
4.5/5
Great
Posted on Nov 2, 2024
Transportation is great. Buses, taxis and trains are closed to trains terminal. Restaurants , shopping malls are connected. Hotel staff and service are wonderful and polite always ready when you need it but hotel rooms are a bit old and small.
Response from Property: Thank you so much for taking time to comment here and for choosing our hotel for your trip to Sapporo.We're pleased that you seemed to feel comfortable at our hotel.We're looking forward to the next time to see you here.Hotel Keihan Sapporo
Ricardo The Traveller
Semi Double Room - Non-Smoking
Stayed in May 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on May 4, 2024
very accessible to JR Sapporo main station
just few walks away from the station!
amazing facility such as onsen! really enjoyed it
Great service as well
Response from Property: Thank you for staying at our hotel.We are glad that you gave us a high score.We are also happy that you were able to make some fun memories by staying at our hotel.If you have a chance to come to Sapporo again, please stay at our hotel. We are also waiting for you to come again.Thank you for your comment.Hotel Keihan Sapporo Staff: Okazaki
Guest User
Standard Triple Room - Non-Smoking
Stayed in Apr 2024
Family
11 review
4.7/5
Amazing
Posted on Apr 28, 2024
Pros: location, walking distance to all the attraction sites. Delicious breakfast, very comfortable beds. All staffs are super polite and friendly.
Con: 600 yen to use wash machine and 100 yen for dryer. Hot pool does not have towel, you will need to bring it from hotel room. The hotel room is quite small hard to fit big luggages.
Response from Property: Thank you very much for staying at Hotel Keihan Sapporo. We are very happy to receive your compliments towards our staff. However, we apologize for any inconvenience this may cause to our guests as the hotel cannot change laundry charges.If you have a chance to come to Sapporo again, please use our hotel again. Thank you for your review.Hotel Keihan Sapporo Tajima