Guest User
February 8, 2025
We arrived tired and cold for the start of our four day stay at Sapporo Hills. The foyer doors slid open and we were greeted with an Ipad instead of a receptionist. Step one was to type in the code sent . Next all kinds of information including our ages and home address and a scan of our passports. All while standing in the very cold foyer We finally got all required info entered and then got to speak to a disembodied cheerful fellow who was to give us the codes for the inner and warm foyer and our room. We were asked how we were feeling and if we had any questions… any other questions we thought of later had to be sent by email. When we got to our room we were happy with the size and decor and provision of all that was needed for our stay. There was a bedroom, lounge/ dining area, kitchen , bathroom and seperate toilet. Plenty of quilts, towels and dishes Getting in and out of the building was easy once we got used to the code system and we even assisted some fellow guests standing bewildered as we had been at ‘reception ipad’ Location is a very short walk from Sapporo Station and in February the sidewalks were slippery. Family Mart and 7/11 close by for groceries Checkout was also via Ipad which we were unable to complete due to limited English translation on key parts of the checkout screen Next time we stay in Sapporo we won’t stay at Sapporo Hills😞😒