Nautilus Beachfront Villas & Spa

Sad family experience 😟 Wish we’d read reviews Great location, stunning beachfront views and a nice pool and beautiful ocean deck area. The onsite, (but independent), Thai restaurant was EXCELLENT! Unfortunately that’s all the positives, it’s clear that the private owners of the individual resort studios care more about profits than guest experience. Our unit for family of 5 was clean and tidy, for $360 a night it was though well below our expectations, (only 1 of 2 aircons worked, dryer was faulty, not enough place settings for 5, damaged furniture, bbq gas near empty), fittings, fixtures and furniture would have been “on trend” in the late 90’s but should have been renovated many, many years ago. Same goes for all of the resort really, the spa is archaic, gym is beyond terrible and generally it’s well past worn out, (only photo I took ~ outdoor furniture summed it up really =tired & broken). Signs up throughout our studio warning of “you’ll be charged if you don’t x,y&z. Don’t bother with contacting reception as it’s mostly closed. We made it a great stay as you do with a family but we’ll be spending our money elsewhere in the future,

Great

We did not have any contact from phone calls, email, whilst we only got that the reception was out and “we will return your call” later. We arrived on the Friday around 3 PM and no one was at reception. If they told us that they had no staff, we would know. Unfortunately we would not return. The times we have had stayed there was always one level and this time we were on 2nd level with 17 steps which was not shown when we booked.