World Dreams Sapanca

Good people and beautiful landscapes and a beautiful cabin but I really wish that they have a better supermarket.

This stay was so bad it almost seems that it wasn't real. It all started when I checked in and there was a cat living in my room. A white and orange cat - and after trying to get it out for about 10 minutes, I decided to call the reception desk and ask for help. Now, the cat was not trying to hurt me, nor was he looking at all dangerous, but my kids had brought their entire world, which includes 3 squishmallows, and let's be real - we can't just pick those special friends up at the local Target over here. I called - and they said they would be right there to help. I called back 20 minutes later because no one came, and the guy who answered the phone (it was a girl last time) says "so....you want me to take the cat OUT of the room?". Yeah. 20 more minutes later I had to call again. They finally came and they finally got the cat outside. The next morning my kids slept in (thankfully!) and I went downstairs to make my coffee. Picked up the kettle and it was full of water. Gross, so I dump it out in the sink. BUT guess what comes out with the water? SAND! SAND. There is SAND in the kettle. Did no one think to clean this room?! It took 6-8 rinses to get the water to come out sandless. And if you think that is bad, it turns out they gave us less than ONE roll of toilet paper for 3 people, and we realized it while my son was mid-poop. So I call again. Could we get some toilet paper please. Oh yes, sure. It will be right there. I'm sure you've guessed it though - right? 20 minutes of sitting in the bathroom with a bored 6 year old later I call again and they tell me that they are on the way. I don't believe them, of course, and they still don't come. When I call again, they yell at me, tell me sarcastically that they will be there in 9 minutes and 30 seconds, and that's when I lost it. I had a kid on the toilet, another kid who is starving, we are late for dinner, and by the time we got to dinner, there was very little food and NO PLACE TO SIT. Know why? Because the restaurant here doesn't have enough space for everyone who is staying there - and they don't plan very well to ensure everyone has food. The complementary breakfast was nice, unless you wanted an omlet or juice. Those, apparently cost extra. On checkout, the lady asked me how my stay was and I told her the truth. All of it. And she smiled and said she wished she had been there to help me through the stay. I said thank you. And then she told me that I had purchased some extras, so here is how much it would be:... Of course I paid.

The hotel is located at the top of a mountain, offering views of the lake and city. The rooms are very clean and come with a variety of facilities, including a Jacuzzi, fireplace, and balcony. They also have a small restaurant. Additionally, there is a coffee machine in the reception area with some snacks available for afternoon tea.

everything was perfect, the employees were always smiling. You're awesome as a concept. The food was delicious and delicious. I will come again next year. I am glad to have you.😊 rooms were perfect. The buffet was very clean and meticulous. The chefs always prepared it very well. Everything was perfect