Guest User
November 13, 2024
I would like to warn Russian tourists when choosing a room in this hotel. The hotel provided an incorrect description of the room. Firstly, the room is small and does not correspond to the stated 45 sq.m., low ceiling. Secondly, where is the closet????? There is no basic closet in the room to put things away. No refrigerator, safe, small sink, the only one, is practically in the room. A very small room where the toilet and shower are, you practically wash yourself on the toilet. Everything is somehow not washed, a strange dusty semblance of a fireplace in the middle of the room, dirty windows, dirty floor, the room is dark, outside the window there is a view of dried plants on the "so-called" balcony, since there is no balcony there, just sliding windows. In the photo of the hotel everything looked much better than in reality. The reception is a bar, I was amused by the public toilet in this bar-reception, where there are curtains instead of doors, for a foreign tourist this is just a shock! There are excellent hotels nearby, although their cost is a little higher, but they have all the conditions for a comfortable stay, unlike the conditions in this hotel. Having entered the room and looked at it, we immediately decided to refuse to stay, but I had problems with entering Trip.com. And I could not cancel the reservation in time. When contacting the hotel, they did not cancel the reservation and did not return the money, despite my requests, although I did not stay in this hotel for a day, this fact upset me very much. All hotels that value their reputation, go to meet, help and reimburse at least some of the cost of accommodation. I got the impression that in this hotel everyone "doesn't care" about their reputation, the main thing is to get money. A hotel that is absolutely not worth attention
Original TextTranslation provided by Google