MEIYA SEASONS HOTEL

MEIYA SEASONS HOTEL Reviews

MEIYA SEASONS HOTEL

No.195 Yingbin Road (Meiya Gongguan), Jiyang District, Sanya, Hainan, 572000, ChinaView Hotel Details
MEIYA SEASONS HOTEL
MEIYA SEASONS HOTELMEIYA SEASONS HOTELMEIYA SEASONS HOTEL
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MEIYA SEASONS HOTEL Guest Reviews

4.4/5
1480 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(1480)
Positive reviews(1346)
Reviews with photos/video(74)
Awesome rooms(167)
Friendly front desk staff(151)
Large rooms(71)
Great value for money(52)
Classy environment(51)
Easy to get around(29)
Stayed multiple times(13)
Great swimming pool(4)
Negative reviews(113)
Anonymous User
Superior Double Room
Stayed in Nov 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 19, 2023
tinghaode
Response from Property: Dear guest, hello! Thank you for your affirmation of our service. We will continue to work hard to ensure that every guest has a wonderful stay experience. We look forward to your visit again and wish you a happy life!
Guest User
Special Queen Room
Stayed in Dec 2024
Business travelers
24 review
1.0/5
Posted on Dec 19, 2024
The service is too bad, the hygiene is too bad, there are no light bulbs,
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I could not provide you with a satisfactory stay. Thank you for your valuable feedback. If you have any questions during your stay, please contact the front desk in time to solve your problem. The hotel will do its best to serve the guests. , to satisfy our guests, we are deeply sorry for the attitude issues and sanitary light bulb issues you mentioned. We attach great importance to this feedback and have taken immediate steps to improve it. First of all, we will strengthen service training for our employees to ensure that every customer can feel our enthusiasm and professionalism. At the same time, we have cleaned the rooms, strengthened training, and strengthened sanitation details. Regarding the problem of light bulbs in the rooms, the engineering department has conducted a comprehensive inspection of the equipment in all rooms. It has now returned to normal, and self-inspections will be carried out regularly in the future. In order to prevent similar situations from happening in the future, if you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Anonymous User
Special Queen Room
Stayed in Oct 2024
Other
10 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The environment is good and it is recommended to book a room. . . . . . . . . . . . 😅😅😅Hey hey🤤🤤🤤💗🐯🈶🌹🌹🌹🉑🉑💗💗
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
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Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The rooms are super clean. The location and environment are good. The service of Xiao Dai at the front desk is particularly good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
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Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The room is very nice, clean, and the environment is good. Xiao Dai at the front desk has a good service attitude.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
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Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Dec 11, 2024
I stay here all the time when my company is on business trip. The service is very good and the staff are very humane. They will also consider the needs of customers when changing rooms. Very satisfying experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
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Guest User
Special Queen Room
Stayed in Dec 2024
Solo travelers
4 review
0.5/5
Posted on Dec 8, 2024
The hotel was deceived. The actual environment is much older than the photos. The most unbearable thing is that the room always smells like sewers. It was just a little bit at first, but it became more and more smelly. As a result, I was woken up by the smell in the middle of the night and almost vomited. 🤮, I didn’t sleep all night. I originally booked for three nights, but I was so hot that I ran away after one night. As a result, the hotel did not offer any compensation. Fortunately, Ctrip was more powerful and the platform compensated half of the room fee. Take advice, don't book this hotel, otherwise you will be living in the toilet.
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Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you a bad experience. We are deeply sorry. I'm really sorry. Since you reported the room situation to the front desk the next morning, you have already stayed in the room for one night and cannot waive the room fee for you. Due to the odor problem, we have asked professionals and the engineering department to inspect the room after you left the hotel. The sewer confirmed that there is no peculiar smell in the room. We are sorry that we could not give you a pleasant stay. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Guest User
Cozy Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The room was very clean and the environment was good. It was a comfortable stay. A good choice. The person at the front desk, Dai Dai, was very enthusiastic. I highly recommend this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
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Guest User
Cozy Queen Room
Stayed in Nov 2024
Family
9 review
1.0/5
Posted on Nov 24, 2024
The attitude of the security guard at the door is extremely arrogant, like a ***. When I am at the door, they say that I am blocking harm and blocking the road. They look like authentic Northeast ***, which affects the overall experience. I will not choose this store next time. I hope the store Deal with it in time. They are all here to relax. I hope not to cause trouble to other tourists.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that you have experienced some unpleasant things during your stay. We regret that we were unable to understand the situation at the first time and apologize to you in person. This problem is our dereliction of duty. We attach great importance to your feedback and will follow up. We will strengthen training for our staff to improve our service quality. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The room is clean and sanitary. Dai Dai at the front desk has a great service attitude.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
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Guest User
Special Queen Room
Stayed in Dec 2024
Business travelers
11 review
2.7/5
Posted on Dec 23, 2024
There is a school next to it and it is very noisy! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I could not give you a satisfactory stay. Since the hotel is located close to the school, some rooms are facing the school, so there will inevitably be some noise. During your stay, you can give feedback to the front desk to change you to a room not close to the school. On the other hand, we are sorry that we were not able to bring you a quiet and comfortable sleep quality. We will definitely strengthen the sound insulation of the room in the future and will definitely improve it. Thank you for your review and feedback. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Guest User
Special Queen Room
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The room is clean and the environment is good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
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Guest User
Cozy 2-bed Room
Stayed in Sep 2024
Business travelers
2 review
3.7/5
Posted on Oct 6, 2024
There is a smell in the room, and the smell is quite strong
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Angela caicai 🌹gebimeigui
Cozy 2-bed Room
Stayed in Dec 2024
Solo travelers
2 review
4.1/5
Very Good
Posted on Dec 7, 2024
Hahaha😝It’s been a while since the renovation
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you very much for your support of the hotel. We are still a little disappointed that we did not get your five-point praise. Maybe there is something we have not done well. We hope that you can point out our shortcomings next time you come. We will work hard to improve our guests. Check-in experience allows every guest to feel the warmth of home, and wish you a happy life!
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Taoyanmiludexinranruila
Superior Room (2 beds)
Stayed in Dec 2024
Couples
2 review
4.2/5
Very Good
Posted on Dec 23, 2024
The sound insulation is not very good 😀
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I could not give you a satisfactory stay. I would like to apologize for the problem you mentioned about the poor sound insulation in the room. Since the hotel is located in the most prosperous CBD commercial area in Sanya, there is a lot of traffic and noise. During your stay, you can give feedback to the front desk to change you to a quiet room on a high floor. We are sorry that we were not able to provide you with a comfortable sleep quality. We are already rectifying the room sound insulation problem and will definitely improve it. Thank you for your review and feedback. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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