To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(3744)
Positive reviews(3596)
Reviews with photos/video(917)
Easy to get around(456)
Friendly front desk staff(426)
Close to airport(422)
Great swimming pool(230)
Delicious breakfast(174)
Nice sea view(127)
Clean pool(30)
Negative reviews(148)
Guest User
Standard Double Room
Stayed in Oct 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Great place to stay, near the beach. Rooms are big and confortable. Nice Pool and Gym. I recommend to all and I will return again for sure
Guest User
Standard Double Room
Stayed in Oct 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The service is excellent, especially the employee Miss xiao deng, Miss xiao fang, Miss xiao ya, they are very helpful and kind. It is the best choice I've eve made.
The facilities are great and the food is delicious.
Also there is a traveling agency who offer the good service to the travelers, highly recommended.
Anonymous User
Standard Double Room
Stayed in Aug 2024
Couples
24 review
4.1/5
Very Good
Posted on Aug 16, 2024
The hotel was a great option among local hotels of similar prices. It had a swimming pool. The only shortcoming was that it seemed understaffed. For example, when we checked in, there was only one young male manager surnamed Yang at the reception desk, who had to be busy dealing with many guests at one time. Overall, the stay was pleasant.
Adelep
Standard Double Room
Stayed in Jun 2023
Couples
14 review
3.5/5
Posted on Jun 26, 2023
We only needed the hotel for a night and the location near the airport was convenient! The decorations and the rooms look very nice, but the room smells like mold, a lot!!!
Response from Property: Dear guest, thank you for choosing to stay in Sanya Xizang Mansion Hotel. We are very sorry that your stay did not bring you a good experience. Your feedback is very important to us, and we have sent it to the relevant departments of the hotel and ordered rectification within a time limit. Looking forward to your visit again! Have a good life, Tashi Delek!
Iam_berry
Superior Garden-view Suite
Stayed in Jan 2023
Couples
6 review
5.0/5
Outstanding
Posted on Jan 10, 2023
Great hotel. Amazing experience. If you’re looking for something close to the airport but still want a nice spacious room for an affordable price, and Low-key, come here! The staff was amazing. Will definitely be back.
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Sanya Tibet Hotel. The hotel has gardens like poetry and painting, as well as thatched grass and swimming pools in the style of coastal resorts. The design of the swimming pool is quiet and elegant. Facing Sanya Phoenix International Airport in the north, the rooms facing Sanya Phoenix International Airport can see the planes taking off and landing, which is a favorite scenery line for many guests. Sanya Tibet Tower Hotel has a very ideal price-performance ratio among the many hotels in Sanya Bay Area. We will have many promotions in the future. Please continue to pay attention to us and recommend it to your friends and family. Hope to have the opportunity to serve you better in the near future and look forward to seeing you again.
Lilyfu
Stayed in Jan 2023
Couples
46 review
3.7/5
Posted on Jan 14, 2023
The hotel is very close to the airport. ! The breakfast doesn’t match a 5 star hotel tho !
Guest User
Superior Garden-view Queen Room
Stayed in Apr 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Apr 27, 2023
Very good and clean room
Guest User
Standard Room (2 beds)
Stayed in Jun 2023
Family
4 review
5.0/5
Outstanding
Posted on Jun 16, 2023
We enjoyed our stay in this hotel. The guys at the reception were super friendly and attentive. The room was clean and comfortable. If I get a chance, I will definitely book a room in this hotel again
Response from Property: Dear guests, hello! We couldn't be happier to hear that you had a great time at our hotel. Thank you for your recognition of the hotel service staff and your satisfaction with the hygiene and comfort of the room. The hotel is about 800 meters from the coastline of Sanya Bay, a 10-minute drive from Phoenix Airport, a 15-minute drive from Sanya Railway Station, and a 20-minute drive from Sanya city center. The hotel environment is comfortable and full of ******* culture. We look forward to your coming again and wish you a good mood!
Anonymous User
Superior Garden-view Suite
Stayed in Dec 2022
Couples
54 review
4.5/5
Great
Posted on Dec 29, 2022
The rooms are nice and big, good location. The absolutely most annoying thing is that you cannot receive takeaway, the drivers cannot even put take away at the front desk. you have to walk more than 100 m away from the hotel to get your food from a big stupid storage box guarded by the security guard. another minor complaint is that they had construction early morning and late at night. sometimes waking us up
Response from Property: Dear guests: Hello! Thank you for your review of Sanya Tibet Tower Hotel! We are deeply sorry for your experience during your stay at the hotel. We take your feedback very seriously. First of all, we would like to sincerely apologize to you for the unpleasant experience you had in the hotel! We will make effective rectifications for all problems and strengthen work supervision and management. Thank you for your review, we sincerely look forward to your next visit! I wish you success in your work and good health!
Expat
Superior River-view Queen Room
Stayed in Feb 2022
Travel with friends
122 review
3.2/5
Posted on Feb 8, 2022
Close to airport. Not much open at holiday. Western restaurant has breakfast, Chinese menu limited and for large groups. Beer available, nice photos to take. Walking area and river good. Took more pictures of decorations because the theme is good, but amenities not as much. There is not entertainment and activities by the pool during holiday like it shows in the video, but overall it was a quiet place to stay before flying out of the city. Consolation fruit and shell bracelet from staff. Super quiet place, most families left hotel to do things.
6/10
Response from Property: DISTINGUISHED GUEST: Hello! Thank you for staying at the Sanya Tibet Tower Hotel and sharing your stay experience. We are delighted that you have enjoyed a pleasant and satisfying holiday at the Sanya Tibet Tower Hotel, has been perfecting its facilities and services. I’m glad you like it and look forward to your next stay. Have a nice life.
Guest User
Superior Garden-view Twin Room
Stayed in Feb 2022
Family
92 review
5.0/5
Outstanding
Posted on Feb 19, 2022
Very nice hotel, close to the airport as well as to the beautiful beach. The breakfast was very good, with a good coffee and huge variety of delicious food. Good furniture in the room, comfortable beds. Nice large pool and facilities for children. Good place to stay in Sanya.
Response from Property: Dear Guest: Hello! Thank you so much for your kindness and love for our hotel! Sanya Tibet Mansion Hotel is located next to the beautiful Sanya Bay, and the Yemeng Corridor is within easy reach. The guest rooms overlook the blue sea and blue sky, and enjoy the romance of the coconut wind and sea charm. The hotel has a picturesque garden, as well as a seaside resort-style thatch and swimming pool, the swimming pool design is quiet and elegant. The hotel is about 800 meters away from the coastline of Sanya Bay, an 8-minute drive from Phoenix Airport, a 20-minute drive from Sanya Railway Station, and a 20-minute drive from Sanya city center. Your satisfaction is the greatest encouragement to us, and we will make persistent efforts to provide a more warm and comfortable stay experience for every guest. For your trust, we will be more persistent, Sanya Tibet Mansion Hotel will always stand in this city, waiting for your visit again!
Andrey Shadrin
Superior Sea-view Queen Room
Stayed in Jan 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 2, 2022
Great views from both sides: once to the see side and another one the airport of Sanya. There is a river close to the hotel. It is lovely to sit at night on a balcony and enjoying the nice views. Hospitality and service are great, different choices of food, more Chinese cuisine. Managers are doing great job. Also, there is a shuttle bus between the airport and the hotel. There are restaurants in the hotel, as well as there is a mall with restaurants, pharmacy and go-mart shop. I would come to this hotel again.
Response from Property: Distinguished guests: How do you do? Thank you very much for choosing sanya Xizang Mansion Hotel! We are very happy that you recognize the personalized service for colleagues. It is also the pursuit of all of us at Sanya Xizang Mansion hotel to provide warm and homelike service for guests coming from afar. Xizang Mansion Sanya hotel is located adjacent to the beautiful Sanya Bay, coconut dream corridor is close to chi zhi, rooms overlooking the blue sky, the sea, enjoy the romance of coconut wind. 800 meters away from the coastline of Sanya Bay, 10 minutes from Phoenix Airport, 20 minutes from Sanya Bullet station, 20 minutes from sanya city center. We look forward to your visit again at Sanya Xizang Mansion Hotel!
Guest User
Superior Garden-view Queen Room
Stayed in Jan 2022
Travel with friends
1 review
3.2/5
Posted on Feb 2, 2022
Great hotel not far from the beach 12-15 minutes walk to the beach. I stayed there for 4nights. The staff was helpful but in my room the hair blower wasn’t working and I asked for an iron and they said they don’t have it weird right? Anyways the hotel looks like apartment buildings but rooms are beautiful with huge bathtub.
6/8
Response from Property: Distinguished guests: How do you do? Thank you for staying at Xizang Mansion Hotel Sanya and sharing your stay experience. I am very glad that you had a pleasant and satisfying holiday at Xizang Mansion Hotel Sanya. In order to enrich guests' holiday life, the hotel has been improving its facilities and services. I'm glad you like it, and I'm looking forward to your next stay. Wish you a happy life.
MbaliG
Superior Garden-view Twin Room
Stayed in Jan 2022
Family
28 review
5.0/5
Outstanding
Posted on Feb 16, 2022
Check in was seamless and the rooms were very comfortable and spacious. We initially booked a few days, but decided to extend and made it 8days.
Very professional, even though only one person spoke somw.English at reception, they always did their best to assist with our requirements.
The pool was sparkling,, the beach a few minutes away, and so are restaurants and supermarkets.
Oh and the breakfast has enough selection for all.
This was absolutely worth it, I totally recommend this hotel.
6/9
Response from Property: Dear Guest: Hello! Thank you so much for your kindness and love for our hotel! Based on the principle of "service first, hygiene first", our hotel provides guests with a comfortable and characteristic Tibet experience tour. We will continue to maintain excellent service and continue to improve. The pace of progress will never stop. For your trust, we will be more persistent. Sanya Tibet Hotel will always stand in this city, waiting for your visit! I wish: always laugh ^_^!
MIKE74
Superior Garden-view Twin Room
Stayed in Jan 2022
Couples
38 review
4.0/5
Very Good
Posted on Jan 20, 2022
Its our third time in this hotel so i can compare . And this is the worst time . We checked in at night , but we had stay in the line because there was only 1 girl. And as we are foreigners and don’t speak Chinese , there were no time for us at all. Not very pleasant. If your room face the airport - you wont sleep well - too noisy
Response from Property: Dear guests: Hello! Thank you for your review on Sanya Tibet Hotel! We regret for your experience during your stay at the hotel. We attach great importance to receiving your feedback. First of all, we would like to express our sincere apologies to you for the unpleasant experience you have had in the hotel! We will make effective rectifications for all problems and strengthen the supervision and management of work. Thank you for your review, we sincerely look forward to your next visit! I wish you success in your work and good health!