Tianhong Resort

Tianhong Resort Reviews

Tianhong Resort

6 Longhai Road, Yalong Bay National Tourism Resort, Jiyang District, Sanya, Hainan, 572016, ChinaView Hotel Details
Tianhong Resort
Tianhong ResortTianhong ResortTianhong Resort
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Tianhong Resort Guest Reviews

4.6/5
Very Good
666 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(666)
Positive reviews(646)
Reviews with photos/video(258)
Loved the beach(123)
Close to beach(122)
Great swimming pool(83)
Clean pool(22)
Perfect for kids(16)
Has facilities for children(6)
Negative reviews(20)
Maksim
Garden-view Room
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Responsive staff. The cuisine for breakfast is Chinese. The area is quiet. The sea is close.
Response from Property: Dear guests, thank you for choosing to stay at Tianhong Resort and making comments for us. It's a pleasure to meet you in Sanya. This beautiful city has wonderful stories every day, and tourists from all over the world come and go every day. What remains unchanged is the bustling of Sanya and the warmth and friendliness of the people of Sanya. We are very happy to leave you a wonderful experience during your short stay. We have always adhered to the sincere hospitality and careful service for every guest. We hope that you can visit Sanya again next time and find out the charm of Deer City. We sincerely look forward to meeting you again at Sanya Tianhong Resort！
Carolina Salala
Garden-view Room
Stayed in Aug 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Aug 27, 2023
The place is comfortable and clean, the pool it’s very big and safe, the beach is in almost in the front of the resort and very accessible, I really enjoy it ❤️👌🏻🫶🏻
Response from Property: Thank you for choosing Tianhong Resort. It's an honor to know that you had a wonderful time at the resort，Your support is our greatest encouragement! We look forward to seeing you again in the future.Have a nice trip!
TylerJames
Garden-view Room
Stayed in Nov 2023
Couples
30 review
4.0/5
Very Good
Posted on Nov 12, 2023
Nice place. Get a room with the pool outside for night swims. Breakfast is very Chinese. Dont recommend
Response from Property: Dear guest, thank you for choosing Tianhong Resort, we are glad that you are satisfied with our hotel room, our breakfast is more Chinese, if you have other needs, you can inform the waiter, we will try our best to help you deal with. Welcome next visit,have a nice trip.
Guest User
Brand New Smart Sun Sea View Room
Stayed in Jan 2023
Travel with friends
11 review
4.7/5
Amazing
Posted on Jan 16, 2023
Beautiful location to enjoy a quiet beech in the morning and a busy one in the afternoon. The activities on the beach such as a short sailboat ride, boat ride to sea the fish, parasailing, jet skis etc....start happening about 9:30 am is separate from the hotel but fills the water with business....there is a beachside bar and restaurant right there and a food court about a 15 minute walk that has local specialties and a Starbucks, Dairy Queen and Subway as well as plethora of local specialties my favorite is the custard like coconut treat....very close to the rainforest park. It would be helpful for foreign visitors for the hotel to maybe give a map of the area and what available upon arrival.
6/9
Response from Property: Thank you very much for your recognition of Tianhong. We are deeply honored to get your praise. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. Regarding your map suggestion, Xiaotian has given feedback to the leader, trying to adopt your suggestion. Thank you for your support and look forward to meeting you next time.
Weronika
Garden-view Room
Stayed in Mar 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Mar 8, 2023
Hotel was very cozy and close to the beach. Highly recommend
Response from Property: Dear Guest,Thank you so much for choosing TianHong Resort. We are glad that the location and service provided by our resort are satisfactory to you. When you travel to Sanya next time, we hope you can still choose to stay in TianHong resort,have a nice trip.welcome next time!
BubbleChimp
Garden-view Room
Stayed in Jul 2022
Solo travelers
8 review
4.0/5
Very Good
Posted on Jul 21, 2022
The Tianhong has a great location across from the beach and a fantastic (Chinese) restaurant on site. Room was clean but just lacked a little attention to details like refilling tea bags and cleaning out ant nests (they were sprayed but then just left there). I didn't use the pool but it was cleaned daily, looked fine and other people seemed happy with it.
Response from Property: Thank you for your stay in Tianhong Resort, we are deeply sorry for not giving you a satisfactory holiday experience. We have fed back to the department for timely improvement of the hygiene problems which you gave us. We look forward to your coming back and seeing our improvement results.Have a nice trip~
Andrea M M
Garden-view Room
Stayed in Jun 2022
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jun 29, 2022
Lovely hotel, the staff were very friendly and professional to help us. They were able to provide recommendations for food locations and activities. The bedrooms were big and very clean. The garden view was lovely and the area was quiet and calm. The beach was a 5 minute walk from the hotel.
Response from Property: Dear guest, thank you for choosing to stay in Tianhong Resort and giving us full marks of praise! Your affirmation is the power that we move forward unceasingly, We will carefully serve every guest, looking forward to meeting with you next time!
Guest User
Brand New Smart Sun Sea View Room
Stayed in Aug 2022
Couples
4 review
3.0/5
Posted on Aug 7, 2022
The staff is undertrained. There were ants in the room. Food at the restaurant was good. Very close to the beach.
Response from Property: Dear guests, thank you for your comments and feedback. Please let us know if you encounter any problems during your stay, and we will definitely solve them for you at the first time. We will try our best to improve the deficiencies, and look forward to your coming again ~
Michelsss
Garden-view Room
Stayed in Jan 2022
Travel with friends
21 review
4.7/5
Amazing
Posted on Jan 26, 2022
Very clean and cozy hotel, around 10 min by walk to the beach, hotel restaurant really tasty and not expensive
Response from Property: Dear guests, thank you for your recognition of the hotel, and the beautiful time, Sanya Tianhong Resort met you unexpectedly. Thanks for this fate, we will cherish it and look forward to meeting you next time! Wish: be well!
Nari
Garden-view Room
Stayed in Jul 2022
Family
4 review
4.7/5
Amazing
Posted on Sep 19, 2022
Perfect location and great breakfast! Room options for families could be roomier, but no complaints.
Response from Property: Thank you for your careful comments and sharing. I am very glad to know that you have had a pleasant time in Tianhong Resort. Your recognition is our highest honor, we sincerely look forward to your visit again in the next year, wish you a happy life.
Guest User
Garden-view Room
Stayed in Jul 2022
Family
10 review
5.0/5
Outstanding
Posted on Jul 20, 2022
It was a very nice stay at the hotel. It was clean and the breakfast had a lot of choice. The proximity to the beach was very convenient. We will be happy to come back.
Response from Property: Thank you for your careful comments and sharing. It's very glad to know that you have had a pleasant time in Tianhong Resort. Your recognition is our highest honor, we sincerely look forward to your visit again in the near future, have a nice day!
Guest User
Shanhusea Suite With Terrace And Tub-Triple View
Stayed in Jan 2022
Travel with friends
7 review
4.7/5
Amazing
Posted on Feb 1, 2022
Amazing Balcony Room and good Ocean view 🥂
Response from Property: Thank you for your stay and five points of praise! The hotel is located in the center of Yalong Bay, with a superior geographical location, facing the sea in front of the store. You can enjoy the clear water and soft beaches of Yalong Bay in about 2 minutes' walk. Thank you again for your choice. Tianhong welcomes you to visit next time. Have a nice trip and all the best!
Guest User
Garden-view Room
Stayed in Jan 2022
Couples
51 review
4.2/5
Very Good
Posted on Feb 9, 2022
The room is a little bit older than in the pictures, but has everything you nee. The bed is huge and very comfy. The balcony was nice, facing to the garden and swimming pool. The staff didn't speak any English but was very nice. For buffet breakfast there are many options (mostly Chinese), but generally is good.
Response from Property: Dear guests, thank you for choosing to stay at Tianhong Resort and making comments for us. It's a pleasure to meet you in Sanya. This beautiful city has wonderful stories every day, and tourists from all over the world come and go every day. What remains unchanged is the bustling of Sanya and the warmth and friendliness of the people of Sanya. We are very happy to leave you a wonderful experience during your short stay. We have always adhered to the sincere hospitality and careful service for every guest. We hope that you can visit Sanya again next time and find out the charm of Deer City. We sincerely look forward to meeting you again at Sanya Tianhong Resort！
Yury
Garden-view Room
Stayed in Dec 2021
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 29, 2021
Nice quiet location, clean rooms, good service. From one side is the sea from other is a lake with mountains. Helpful staff al necessary things in the room. Happy to stay there.
Response from Property: Dear guests, thank you for your choice and love. Your encouragement is the greatest motivation for Xiaotian! The hotel has a good geographical location, facing the sea in front of the store, and it is very convenient to walk to Yalong Bay Beach in 2 minutes. Thank you for your recognition of the hotel, and it is our consistent pursuit to do our best to provide "family" services to our guests. I look forward to meeting you next time. I hope you will continue to pay attention to Tianhong and have a nice trip!
Guest User
Suite - Sea-View
Stayed in Dec 2021
Couples
8 review
3.5/5
Posted on Dec 30, 2021
The hotel was clean and the reception were friendly. Had a problem with the water to start with as I think the room had been empty a long time and hotel said they had cleaned the pump. We got an apology and a bowl of fruit. Close to the main part of Yalong bay 👍
Response from Property: Dear guests，I'm sorry this experience didn't live up to your expectations. Please accept our sincerest apologies. We cherish every guest's check-in experience, and your questions have attracted the attention of the management and the follow-up of the relevant departments. Your feedback is very important for us to improve the quality of service, and your comfortable experience is the pursuit of our continuous efforts. We will adjust and improve in time.Welcome to next time.