Sanya Haitang Bay Wanda Reign Villa Resort Reviews
Sanya Haitang Bay Wanda Reign Villa Resort
No.20 Haitang North Road, Haitang District, Sanya, Hainan, 572000, ChinaView Hotel Details
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Sanya Haitang Bay Wanda Reign Villa Resort Guest Reviews
4.7/5
Outstanding
2802 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(2802)
Positive reviews(2752)
Reviews with photos/video(1266)
Great swimming pool(414)
Delicious breakfast(295)
Offers pick-up/drop-offs(171)
Close to beach(74)
Loved the beach(70)
Clean pool(70)
Luxurious(56)
Excellent afternoon tea(52)
Negative reviews(50)
Moon Princess
Townhouse Pool Villa Single Bedroom With Double Bed
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Very helpful staffs, good rates during dragonboat festival, not much noise and crowd which is great. The outdoor pool was heated which was great and comfortable.. connects to the other Wanda hotel which is bigger (apartment style hotel) where we had the photoshoot inclusive in the room package. Room was huge and the personalized butler is very proactive to needs. Lovely stay - I would recommend this!
Response from Property: Dear Guest! Thank you very much for choosing to stay in our hotel and satisfaction with our service!We are committed to providing guests with meticulous and considerate service. Each villa is equipped with a butler to give guests a prestigious vacation experience. Any service needs, just give the butler a call or a message and they will try their best to solve it for the guests. We sincerely look forward to your visit again, we will certainly offer you a better accommodation experience, wish you and your family a pleasant journey!
LorenzoS95
Garden View Pool Villa (single occupancy)
Stayed in Apr 2024
Couples
10 review
4.5/5
Great
Posted on Apr 22, 2024
We rented a villa with a private pool. The location is splendid, and the common areas are of a high standard. The villa is well-maintained but showing its age. The pool lacks a sufficient pump to keep it clean. During our stay, the garden was not well-kept, with dead flowers everywhere. The breakfast was decent but nothing exceptional. The staff was friendly.
6/10
Response from Property: Dear Guest! Thank you very much for choosing to stay in our hotel and leave valuable suggestions! We apologise for not being able to bring you a comfortable stay, we will strengthen the hotel's hardware and software facilities to enhance the development of equipment and facilities inspection plan, regular maintenance and updating of the room environment, equipment and facilities in public areas, to ensure that you stay in a more comfortable and clean environment and complete facilities. We have been listening to the opinions of different guests and constantly upgrading and improving our catering, thank you for your positive feedback. We look forward to your next visit and hope to provide you with even better service in the near future.
Marc Antoine
Beach Front Pool Villa - 2 Bedrooms
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Very nice hotel with good location. magnificent hotel decoration. The two bedroom villa is just incredible for a family stay. Very good breakfast. Very friendly reception staff.
one point to improve for Europeans: no one speaks English at reception. Thank you for this superb stay.
Response from Property: Dear guest:Thanks for your compliment and recognition. Our resort locates at the Haitang Bay where you could enjoy the panaramic and unbeatable ocean view of Sanya. The villa design and hotel public area perfectly suit family and couple visit. Most importantly, we do appreciate for your comments that our staff are lack of English communication skill, which is the part we are putting great effort to for the improvement at the moment. Hopefully, we would deliver a wonderful stay experience for your next stay in the near future. Front Office Manager Terry Geng
Gerrit Poggenpohl
Townhouse Pool Villa Single Bedroom With Double Bed
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 17, 2024
This place was awesome.
Specifically the service from the team made it a vertex special memory we will keep in our memories.
I strongly can recommend this hotel.
Response from Property: Dear guest, Thank you for your full marks, your support and encouragement, is our biggest driving force forward! Wanda Reign Resort Sanya Haitang Bay is the top luxury hotel brand of Wanda Group. Our hotel is located in the beautiful scenery of Haitang Bay. Elegant villas and private infinity pool provide you with the freedom to explore the tropical island. Cool pool leisure afternoon, you can order floating afternoon tea, a pool of blue dotted with delicious snacks and red wine, sitting on the Internet red swimming circle Mei Mei photo, but also have a different flavor. Enjoy the sunset and start the day with the birds, flowers and breakfast. Thank you again for your encouragement and recognition! We hope our hotel will bring you more surprises and touches on your trip and look forward to your next visit
Cal1989
Garden View Pool Villa (single occupancy)
Stayed in Jul 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 13, 2023
An amazing place to stay in Sanya. We rented a Villa with a pool and ended up staying an additional 2 days, we didn’t want to leave. The staff are lovely and the resort is very relaxing.
Response from Property: Dear guest, thanks for the great review sharing your feelings and experience about your stay. We are delighted to receive the 5 stars review by experienced travelers such as you. It was our pleasure to have you here. Looking forward to having you with us next time when you are in Sanya.
Frans
Townhouse Garden-View Villa Single Bedroom With Double Bed
Stayed in Jun 2023
Family
2 review
5.0/5
Outstanding
Posted on Jun 6, 2023
We absolutely loved our stay at wanda reign. Originally we only planned to stay for 1-2 nights but ended up staying for our whole 5 day trip.
The hotel is absolutely stunning. Beautiful views from the lobby, luxurious villas with private pool, great pool near the beach etc. What we really liked was how private the resort feels. A lot of the other resorts are full of people and there is almost no privacy, that is completely different here.
The other major plus was the service. From the moment we checked in Alex helped to upgrade us to a private villa, helped to arrange toys for our 1 year old, arranged for food to be delivered to the house etc. He made us feel very welcome and was a great help.
Also barry from the concierge service was great. Always helping to arrange buggies to bring us to different places. Very friendly and professional. We also like to thank the hostess at the breakfast (unfortunately we didn’t get her name). She made us feel welcome and understood our preferences after a few days which was great. Last but not least we like to thank 梁俊豪 from the lobby bar. He makes great cocktails but what really impressed us was his service mindset! He is very proactive and thinks for us, very detail oriented.
Thanks all for a great stay! We will be back.
Response from Property: Dear guest, hello! Thank you for your praise and recognition of our hotel! Our hotel is located in the golden area of Haitang Bay enjoying the "National Coast". It is the top luxury hotel brand of Wanda Group. 92 sets of French Renaissance-style villas and guest rooms allow you to stay away from the hustle and bustle of the city and enjoy the charming sea view, lush tropical gardens and villa views. I am very glad to see that you are satisfied with the service level of the hotel. Thank you for your compliments to our colleagues. We strive to let every guest enjoy the free experience and warm and warm service of "As for this, I am proud of it". Thank you again Your encouragement and recognition! With your trust in mind, we will continue to improve and are always ready to bring high-quality services to every guest. We look forward to your visit again!
X-shell
Townhouse Pool Villa Single Bedroom With Twin Beds
Stayed in Nov 2023
Travel with friends
18 review
5.0/5
Outstanding
Posted on Nov 11, 2023
👍👍👍perfect
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住三亞海棠灣萬達瑞華度假酒店並作出詳細的評價!很高興看到您對我們的服務滿意。三亞海棠灣萬達瑞華度假酒店坐落於風景如畫的海棠灣黃金地段,是海棠灣唯一的全別墅度假酒店。我們致力於為賓客提供無微不至的貼心服務,每一棟別墅均配備專屬管家,給賓客以尊貴的度假體驗。無論大小事宜,衹要給管家一個電話或者一條消息,便會盡力為賓客解決。酒店內出行,有擺渡車隨時恭候接駕。另外,我們還免費提供小朋友的挖沙玩具和各種泳圈。衷心期待您的再次光臨,我們一定會為您奉上更好的住宿體驗,祝您和家人旅途愉快!
Remi L.
Townhouse Pool Villa Single Bedroom With Double Bed
Stayed in May 2023
Couples
14 review
5.0/5
Outstanding
Posted on Jun 3, 2023
I recently had the pleasure of staying at Wanda Realm Sanya, and I must say it was an unforgettable experience. From the moment I arrived, I was greeted by warm and friendly staff who made me feel welcomed and ensured a smooth check-in process.
The room I stayed in was nothing short of exceptional. It was spacious, elegantly designed, and offered breathtaking views of the surrounding area. The attention to detail in the room's amenities and decor truly showcased the hotel's commitment to providing a luxurious and comfortable stay.
One aspect that stood out during my stay was the impeccable service provided by the staff. They were attentive, accommodating, and always ready to assist with any request or inquiry. Whether it was arranging transportation, providing local recommendations, or ensuring my overall satisfaction, the staff went above and beyond to make my stay truly memorable.
The hotel's facilities were top-notch as well. The swimming pool provided a refreshing escape, and the on-site dining options offered a delightful culinary experience with a variety of delectable dishes.
Wanda Reign Sanya's location was another highlight of my stay. Situated in the heart of Sanya, I found myself in close proximity to stunning beaches, captivating attractions, and vibrant local markets. It was the perfect base for exploring the beauty and culture of this tropical paradise.
Overall, my stay at Wanda Realm Sanya exceeded all expectations. The combination of luxurious accommodations, exceptional service, and prime location made it an exceptional experience. I highly recommend Wanda Reign Sanya to anyone seeking a memorable and indulgent stay in Sanya. I look forward to returning in the future to create more cherished memories.
Response from Property: 尊敬的賓客,您好!感謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力!三亞海棠灣萬達瑞華度假酒店是萬達酒店及度假村集團旗下的頂級奢華酒店品牌,我們的酒店坐落於風光旖旎的海棠灣,雅麗的獨棟別墅和私密的無邊泳池為您探索熱帶海島提供了“真我奢華”的自由體驗。沁涼泳池的閑暇午後,您可以訂製漂浮下午茶,一池幽藍上點綴着美味的點心和紅酒,坐在網紅泳圈上美美拍照,更是別有一番風味。欣賞過落日餘暉,靜謐的晚風拂過,柔軟細緻的床上用品確保您擁有良好的休憩空間,次日的鳥語花香和豐盛早餐為您開啟新的一天。再次感謝您的鼓勵與認可!希望酒店能給您的旅途帶來更多的驚喜和感動,期待您的下次到來!
Guest User
Townhouse Pool Villa Single Bedroom With Twin Beds
Stayed in Jan 2023
Family
3 review
5.0/5
Outstanding
Posted on Jan 31, 2023
NICE!
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住三亞海棠灣萬達瑞華度假酒店並作出詳細的評價!很高興看到您對我們的服務滿意。三亞海棠灣萬達瑞華度假酒店坐落於風景如畫的海棠灣黃金地段,是海棠灣唯一的全別墅度假酒店。我們致力於為賓客提供無微不至的貼心服務,每一棟別墅均配備專屬管家,給賓客以尊貴的度假體驗。無論大小事宜,衹要給管家一個電話或者一條消息,便會盡力為賓客解決。酒店內出行,有擺渡車隨時恭候接駕。另外,我們還免費提供小朋友的挖沙玩具和各種泳圈。衷心期待您的再次光臨,我們一定會為您奉上更好的住宿體驗,祝您和家人旅途愉快!
Guest User
Garden View Pool Villa (single occupancy)
Stayed in Jul 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Excellent
Response from Property: Dear Guest! Thank you very much for choosing to stay in our hotel and satisfaction with our service!We are committed to providing guests with meticulous and considerate service. Each villa is equipped with a butler to give guests a prestigious vacation experience. Any service needs, just give the butler a call or a message and they will try their best to solve it for the guests. We sincerely look forward to your visit again, we will certainly offer you a better accommodation experience, wish you and your family a pleasant journey!
Guest User
Luxury Villa - 3-Bedroom, Garden-View (Pool)
Stayed in Apr 2023
Family
2 review
5.0/5
Outstanding
Posted on Apr 28, 2023
Great experience. Perfect for family gatherings.
Response from Property: 尊敬的賓客,您好!感謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力!三亞海棠灣萬達瑞華度假酒店是萬達酒店及度假村集團旗下的頂級奢華酒店品牌,我們的酒店坐落於風光旖旎的海棠灣,雅麗的獨棟別墅和私密的無邊泳池為您探索熱帶海島提供了“真我奢華”的自由體驗。沁涼泳池的閑暇午後,您可以訂製漂浮下午茶,一池幽藍上點綴着美味的點心和紅酒,坐在網紅泳圈上美美拍照,更是別有一番風味。欣賞過落日餘暉,靜謐的晚風拂過,柔軟細緻的床上用品確保您擁有良好的休憩空間,次日的鳥語花香和豐盛早餐為您開啟新的一天。再次感謝您的鼓勵與認可!希望酒店能給您的旅途帶來更多的驚喜和感動,期待您的下次到來!
Guest User
Garden View Pool Villa (single occupancy)
Stayed in Dec 2021
Solo travelers
4 review
3.0/5
Posted on Jan 2, 2022
I booked the trip for a total relaxation with the pool when it was still under the Hilton name. To have a personal pool connected to a room is the reason to stay here. However, it was difficult to communicate with the staff in English at times especially with room service. I would suggest they have a app to use where people can just type or click what they need instead of having to call especially if only limited staff can help foreigners. My room was not completely ready when I arrived, but they were quick to fix it when I pointed it out. The beach walkway had a lot of broken areas which made it difficult to walk.
Response from Property: Dear Guest, Thank you for sharing your feedback regarding your recent stay. We aim to provide the best service we can in all areas, and apologize for any inconvenience you faced due to the language barrier. We have taken note of your suggestion and will take it into consideration. Please don't hesitate to inform us of any issue while on-site, so that we may take immediate corrective action. We hope that you will return on a future occasion. Best wishes for the new year.
AlanChen Chen
Townhouse Garden-View Villa Single Bedroom With Double Bed
Stayed in Nov 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Nov 20, 2024
In the place where high-end hotels gather everywhere in Haitang Bay, the only pure resort hotel, Wanda Reign Resort Hotel, is full of swimming pool villas and rooms. The garden landscape is very good. It can be seen that Wanda invested a lot of money when building the hotel. The circulating swimming pool in the room plus the garden landscape are full of holiday feeling. The room mini bar is very rich and is provided to guests free of charge. The welcome fruit given by the hotel is very generous. The service is very good. They are very detailed and responsive to the guests' requirements. The front office manager Roma gave me a very warm and hospitable feeling. He treated the guests more sincerely. It is also worth mentioning that the breakfast menu of the hotel restaurant is a la carte breakfast until brunch at noon. The restaurant waiters are all very enthusiastic. The restaurant manager Samantha takes care of the guests in every aspect. In general, if you want to choose a hotel with a good environment and good service in Sanya for vacation, Wanda Reign is also very good.
Original TextTranslated by Google
6/20
Response from Property: Dear guests, hello! Thank you for your full score review. Your support and encouragement are our greatest motivation to move forward! Wanda Reign Resort Haitang Bay Sanya is the top luxury hotel brand of Wanda Group. Our hotel is located in the beautiful Haitang Bay. The elegant single-family villas and private infinity pools provide you with a free experience of "being here, I am proud of it" to explore the tropical island. In the leisure afternoon in the cool swimming pool, you can customize a floating afternoon tea. The blue pool is dotted with delicious snacks and red wine. Sitting on the Internet celebrity swimming ring to take beautiful photos is even more unique. After enjoying the sunset, the birdsong and flowers and the hearty breakfast of the next day will start a new day for you. Thank you again for your encouragement and recognition! I hope our hotel can bring more surprises and touches to your journey, and look forward to your next visit.
Aཽ…fuི🎩M་r
Garden View Pool Villa (single occupancy)
Stayed in Dec 2024
Travel with friends
30 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The hotel can meet my needs very well. The housekeeper Cindy decorated the room for honeymoon in advance and sent a honeymoon cake. It was so thoughtful. She asked me what supplies I needed every day. There is also a villa barbecue and a villa. The breakfast time is open from 7:00 to 12:00, which is very friendly to early risers. The service breakfast is also very good. The coffee is very delicious, highly recommended! The room is very clean, spacious and bright, and welcome fruit is given. It is very close to the airport, a 40-minute drive away. The beach is very lively in the evening. It is also very convenient to eat nearby. There are seafood food stalls. The most important thing is that the hotel’s swimming pool is too beautiful, and the photos are very good. Cindy’s service is too good. I will look for housekeeper Cindy next time. I will recognize Cindy’s housekeeper.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your praise and recognition of our hotel colleagues! Our hotel is located in the golden area of Haitang Bay, which enjoys the "National Coast", and is the top luxury hotel brand of Wanda Group. 92 French Renaissance-style villas and guest rooms allow you to stay away from the hustle and bustle of the city and enjoy the charming sea view, lush tropical garden and villa view. I am very happy to see that you are satisfied with the service level of the hotel. Thank you for your praise of our colleagues. We strive to let every guest enjoy the free experience of "being proud of this" and warm and warm service. Thank you again for your encouragement and recognition! With your trust, we will continue to improve and be ready to provide high-quality services to every guest at any time. We look forward to your visit again!
Duojingongzhudianxia
Garden View Pool Villa (single occupancy)
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Ruihua Hotel is like a paradise hidden in the world. The environment is quiet and elegant, surrounded by green plants in the courtyard, the rooms are spacious and beautifully decorated, and the facilities are complete. The service is even more considerate, and the housekeeper Krystal is warm and thoughtful, and will respond to any request. The food is rich and delicious, which can satisfy the diverse needs of the taste buds. Resting here, both the body and mind are extremely relaxed, which is indeed the best choice for a holiday resort.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your full score review. Your support and encouragement are our greatest motivation to move forward! Wanda Reign Resort Haitang Bay Sanya is the top luxury hotel brand of Wanda Group. Our hotel is located in the beautiful Haitang Bay. The elegant single-family villas and private infinity pools provide you with a free experience of "being here, I am proud of it" to explore the tropical island. In the leisure afternoon in the cool swimming pool, you can customize a floating afternoon tea. The blue pool is dotted with delicious snacks and red wine. Sitting on the Internet celebrity swimming ring to take beautiful photos is even more unique. After enjoying the sunset, the birdsong and flowers and the hearty breakfast of the next day will start a new day for you. Thank you again for your encouragement and recognition! I hope our hotel can bring more surprises and touches to your journey, and look forward to your next visit.