SANYA HAITANG BAY MOUTAI RESORT SUPERIOR HOTEL Reviews
SANYA HAITANG BAY MOUTAI RESORT SUPERIOR HOTEL
No.6, HAITANG SOUTH ROAD, HAITANG BAY, SANYA, HAINAN, Haitang District, Sanya, Hainan, ChinaView Hotel Details
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SANYA HAITANG BAY MOUTAI RESORT SUPERIOR HOTEL Guest Reviews
4.7/5
Outstanding
1606 review
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Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1606)
Positive reviews(1569)
Reviews with photos/video(608)
Friendly front desk staff(140)
Delicious breakfast(138)
Great swimming pool(120)
Perfect for kids(53)
Delicious buffet(46)
Has play area for children(22)
Garden view(16)
Negative reviews(37)
MaBa
Superior Luxury King
Stayed in Sep 2024
Family
6 review
4.0/5
Very Good
Posted on Oct 2, 2024
New, clean hotel with helpful and accommodating staff. The pool was lovely however it should be noted that the slides are out of action currently. Breakfast was good with some western options available. The beach is closeby but it’s a walk to get there, or use the golf carts, but then still must walk under road. It’s a lovely clear beach but no facilities there, quite undeveloped.
Response from Property: Dear guests: Thank you for staying at Sanya Haitang Bay Maotai Resort. It is a great honor to have your recognition of the resort services, your recognition is our driving force! We have always adhered to the “realm from the heart since the opening - love to the heart” service concept, is committed to creating the most pleasant vacation experience for each guest. Thank you again for choosing Sanya Haitang Bay Maotai Resort, look forward to meeting you again.
Bobayhy74
Superior Luxury King
Stayed in Oct 2023
Solo travelers
18 review
3.7/5
Posted on Oct 14, 2023
The only set back are the construction noise as there are upgrading their facilities. Simple design for the rooms. Breakfast and dinner are good.
Response from Property: Dear Guest: Hello! Thank you very much for sharing your stay with us and giving us valuable comments and suggestions! We have made timely improvements, this time did not leave you perfect memories, look forward to the next time to make up for all of them, we are enthusiastic, professional, interactive service, look forward to your testimony! Wish you all the best!
Maximvdn
Superior Luxury King
Stayed in Sep 2023
Business travelers
37 review
4.7/5
Amazing
Posted on Sep 25, 2023
It’s a great and new hotel. Price for service is perfect. Great breakfast. The night time buffet is overpriced and not worth it. The pool and gym are nice. Definitely will visit again.
Response from Property: Dear Guest: Hello! Thank you for your support and recognition, looking forward to your next visit!
Kāng 2021
Superior Luxury King
Stayed in Jan 2023
Couples
15 review
5.0/5
Outstanding
Posted on Jan 23, 2023
This place is beautiful and room was clean. The staff is very friendly and they go out of they way to satisfy they guest. The hotel was recently open and the water park was not operational, was a little disappointed in that but I was really happy to stay there. The view from the balcony is good.
Response from Property: Dear guests, welcome to stay at Maotai Resort Haitang Bay Sanya. Your satisfaction is our pursuit.The water park has opened recently. Welcome to experience it again.Enjoy ease of mind.
Guest User
Superior Luxury Twin
Stayed in Jul 2024
Family
3 review
4.6/5
Great
Posted on Jul 13, 2024
Because my children like surfing, I have been taking a vacation in Hainan almost every winter and summer vacation in the past few years, and have stayed in many hotels in Sanya. Choosing Moutai this time is also fate. The hotel is located in the newly developed area of the second line of Haitang Bay. The price in early July is affordable and the price-performance ratio is very high. The resort is huge, and what attracts me the most is the indoor swimming pool, which is one of the few in Sanya Chongduo hotels. Although there is no outdoor swimming pool that feels like a resort, the indoor swimming pool is very practical during the day when the sun is shining. Another reason why we chose Maotai is because it is very close to the surfing spot. The purpose of our trip was to take our children to take surfing lessons. Staying in Maotai saves a lot of travel time. Opposite the Maotai Hotel is the best wave in Haitang Bay in summer. Point, because there are basically no waves in Houhai in summer. The hotel has a dedicated underground passage leading directly to the seaside. There is also a wooden plank road near the sea with towering trees, which is very cool. The sea here is very clean. Workers clean the beach at 7:30 in the morning. It is cleaner than Haitang in many old hotels. There were many small crabs on the beach in the early morning. The children were very happy to see schools of fish jumping out of the sea while surfing in the sea. One night I even encountered a fishing boat returning home and setting up the net, which was an eye-opener. We originally only booked for two days, but ended up extending our stay for a total of eight days. There are four hotels in the resort, with different grades. If you have higher requirements for rooms and a sense of vacation, please choose the Premium Hotel directly. Both the decoration and the location of the hotel are the best. It is located in the center of the resort, close to the sea channel, and has supporting facilities. The outdoor pool is also the best among the other outdoor pools. The other three hotels, Treasures, Classics and Boutiques, are all equally priced. Those who pursue cost-effectiveness can choose boldly.
Special thanks to VIP customer service Kaiwen. She contacted me in advance before checking in and added WeChat to communicate. After checking in, she took the initiative to ask about my needs every day and helped solve various problems. Because of her service, we extended our stay from two days to eight days. It is recommended. The hotel manager added chicken drumsticks to her🍗.
In addition, I would like to thank the housekeeping supervisor Su Qiongshe and the waiters Hong Sisi and Deng Shaoyun. During these eight days, they cleaned the room very clean every day, served with a smile, and were always available. Because I changed rooms in the middle, they also collected the items I missed in time and took the initiative to return them. I didn't even remember to forget them when I returned them, which made me particularly touched.
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Response from Property: Dear: Thank you very much for choosing Maotai Boutique Hotel and giving your five-star praise. We are deeply moved. Your serious and detailed review inspired our service motivation. Kaiwen, Hong Sisi and Deng Shaoyun must add chicken legs. The blue elements echo the blue sky outside the window, which is pure and tranquil, with a unique island romance. Spend a cultural journey here full of oriental artistic conception and aesthetic charm. It is adjacent to Haichang Evernight City, Atlantis Water World, Wuzhizhou Island, and Duty Free City, making it very convenient for transportation, shopping and leisure. Thank you for your recognition and satisfaction with the service staff. We will provide every guest with a satisfactory accommodation experience by adhering to the service concept of "comfortable environment, open heart and heart-warming love". We look forward to seeing you back home again and wish you a happy life!
Guest User
Superior Luxury Twin
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on May 11, 2024
The service is very good, the place is quite large, there are three swimming pools, there is rafting, the additional benefits are also good, and there are many types of breakfast; it would be more perfect if they could give ice cream
Original TextTranslated by Google
Response from Property: Dear: Thank you very much for choosing Maotai Boutique Hotel and giving us a five-star review. We are deeply moved. The blue elements echo the blue sky outside the window. It is pure and quiet, and has a unique island romance. Spend a cultural journey here full of oriental artistic conception and aesthetic charm. It is adjacent to Haichang Evernight City, Atlantis Water World, Wuzhizhou Island, and Duty Free City, making it very convenient for transportation, shopping and leisure. Thank you for your recognition and satisfaction with the service staff. We will provide every guest with a satisfactory accommodation experience by adhering to the service concept of "comfortable environment, open heart and heart-warming love". Wish you a happy life!
Yane
Superior Luxury Twin
Stayed in May 2024
Other
13 review
5.0/5
Outstanding
Posted on May 9, 2024
Thinking that I could drink Maotai at 1,499 yuan, and since I rented a car and drove by myself, the location was almost okay, so I booked the Maotai Treasure Hotel for 3 consecutive days. 1. Hardware. Price of classic products = boutique < treasure < premium. I have been staying for a long time and have seen it in person with pictures. Jiangxiang Technology is indeed a state-owned enterprise. The basic area of the medium-sized room type is too small according to the current 5-star standard! As for the premium, the basic room is almost the top in Sanya. It is the result of the guidance of state-owned enterprise-level thinking. With an area of more than 300 acres, more than 700 rooms, a large number of public areas and green spaces, if the leaders live in the premium, the lower-level rooms can only actively lower the standards. It is a pity that the treasure should be configured according to the standard 5-star, but the basic room is not equipped with a bathtub, and it is basically impossible to upgrade in the later stage. 2. Service. When checking in, Chen Jiaodan, the housekeeper, took the initiative to add WeChat. It seems that all hotels in Sanya are like this now. It is also good and can solve the problem of the hotel interval in time. All questions were answered, without excessively proactive recommendations or asking for good reviews. On the day of check-in, the luggage was sent to the room. On the last day, the flight was late, and the check-out was delayed to 3 pm. The receptionists at the door were all young guys, and there were electric cars to shuttle between 4 different hotels. 3. Swimming pool. There is a rare indoor heated swimming pool in Sanya, and the outdoor swimming pool is in front of the luxury hotel. 4. Breakfast. It was quite satisfactory. This time I came to Hainan for 6 days and found that the three hotels I stayed in, Marriott, Holiday Inn, and Moutai, all reduced meat dishes. There was basically no meat in the Marriott in Xiangshui Bay, and there was a smoked salmon in Moutai Treasure. When the meal was collected at 10 o'clock, the remaining food was indeed poured out in front of the review. I guess it was to let everyone see that it was fresh every day, and the rest was dealt with in time. Anyway, Moutai is not short of money. 5. Treasure room. When you enter the door, there is a wardrobe bar on one side, a toilet and shower room on the other side, a single basin washbasin outside, and a shelf under the mirror, which is very convenient for placing things. There is a balcony, but the classic and boutique hotels do not have balconies. This is very important, it is convenient for drying. I think the price of 1699 yuan for 3 days on Ctrip is worth the money. Comments should be viewed rationally. Whether it is good or not depends on whether the money is equal to the goods. Jiangxiang Technology still has work to do in the hotel business.
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6/9
Response from Property: Dear: Thank you very much for choosing Maotai Boutique Hotel and giving us a five-star review. We are deeply moved. The blue elements echo the blue sky outside the window. It is pure and quiet, and has a unique island romance. Spend a cultural journey here full of oriental artistic conception and aesthetic charm. It is adjacent to Haichang Evernight City, Atlantis Water World, Wuzhizhou Island, and Duty Free City, making it very convenient for transportation, shopping and leisure. Thank you for your recognition and satisfaction with the service staff. We will provide every guest with a satisfactory accommodation experience by adhering to the service concept of "comfortable environment, open heart and heart-warming love". Wish you a happy life!
Guest User
Superior Luxury King
Stayed in Mar 2024
Family
17 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Very good for all ages, considerate of everything, breakfast buffet and dinner are very good. The room is also very clean, the service attitude is also very good. It's just that the service and activities of the children's activity center of the recreation club need to be improved. I look forward to more activities for children to play next time. The cost performance of this hotel for couples and business people is simply the ceiling. It's also good to bring children here to play, and there is Haichang Never Sleeps City next to it. We went to Haichang Never Sleeps City and had a lot of fun. It's really cost-effective to be able to stay in such a cheap hotel and eat and drink.
Original TextTranslated by Google
6/19
Response from Property: Dear: Thank you very much for choosing Maotai Boutique Hotel and giving us a five-star review. We are deeply moved. The blue elements echo the blue sky outside the window. It is pure and quiet, and has a unique island romance. Spend a cultural journey here full of oriental artistic conception and aesthetic charm. It is adjacent to Haichang Evernight City, Atlantis Water World, Wuzhizhou Island, and Duty Free City, making it very convenient for transportation, shopping and leisure. Thank you for your recognition and satisfaction with the service staff. We will provide every guest with a satisfactory accommodation experience by adhering to the service concept of "comfortable environment, open heart and heart-warming love". Wish you a happy life!
Guest User
Superior Luxury Twin
Stayed in Apr 2024
Family
4 review
1.0/5
Posted on Apr 19, 2024
The pregnant woman got a lot of bites and itchy bumps after staying for one night. The symptoms did not improve in five days. The hotel bedding smelled bad and the shower room also had a strong odor. The experience was very bad. The attitude of the hotel front desk staff was extremely perfunctory
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Response from Property: Dear guests: Thank you very much for choosing Maotai Boutique Hotel. It is a pity that you did not have a good experience. The resort garden covers an area of 110,000 square meters and is one of the highlights of Hainan's tropical coastal gardens. The lobby area displays the artistic conception of "harmony between man and nature" between the brewing process and the local natural environment. Using artworks to create a visual feast, this is a paradise with a strong cultural atmosphere. Whether it is ancient traditions or modern innovations, they are all intertwined here to create a moving picture. Adhering to the service concept of "comfortable environment, open heart - emotional and heart-moving" service concept, we provide every guest with a satisfactory accommodation experience. Looking forward to your visit again.
Guest User
Superior Family Suite
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 13, 2024
I think the price is great and the hotel service is also very good. I will definitely come here often in the future (๑˃̵ᴗ˂̵)👍
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Maliyayubulandeli
Superior Luxury King
Stayed in Apr 2024
Family
14 review
4.0/5
Very Good
Posted on Apr 6, 2024
The room is clean, and the price/performance ratio is super high, especially the buffet is not bad, the Chinese restaurant tastes good, and the Maotai at 1499 is very fragrant. Although it is a 24-year-old new wine, it tastes better than the ones bought outside. Disadvantages: No one took us to the room after checking in. We walked around the hotel for more than 20 minutes with our luggage and children. The whole hotel is like a big maze, and the signs are very unclear. Breakfast is closed at 10 o'clock, which is rare in the whole Haitang Bay.
Original TextTranslated by Google
Response from Property: Dear: Thank you very much for choosing Maotai Boutique Hotel and your praise for the food. We are deeply moved. Thank you for your feedback. We will work hard and improve. The display rack decorations in the lobby area are combined with the shape of the wine vessels, using a design technique of thick, medium, thin, and special texture to express the ritual sense and industrial resort style of the reception area. This is a paradise with a strong cultural atmosphere. Strolling along the Maotai Liquor Cultural Corridor, every step is the intersection of history and art. The cultural walls are engraved with profound historical heritage, and you can experience the unique skills and long inheritance of craftsmen. The fusion of high-quality ingredients and Moutai wine creates a feast for the taste buds. The collision of fine wine and dessert creates a new spark - Moutai ice cream, conveying the soul of passion and innovation. Adhering to the service concept of "comfortable environment, open heart and heart-warming love", we provide every guest with a satisfactory accommodation experience. Looking forward to having you back home again!
Guest User
Superior Luxury Twin
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
It was my first time staying at Moutai Treasure Hotel. I couldn't tell the difference between classic, boutique, treasure and premium. I am very grateful to KiKi for her enthusiastic explanation. She also upgraded our room, gave us a lot of travel suggestions, and introduced the various facilities in the hotel. She was warm and thoughtful, and made me feel at home. I was very happy. The hotel facilities are very new, and the buffet dinner tasted very good. I will bring my friends here next time.
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6/7
Guest User
Superior Luxury Twin
Stayed in Mar 2024
Family
41 review
5.0/5
Outstanding
Posted on Mar 30, 2024
I have stayed in almost all hotels in Haitang Bay. This hotel was newly opened last year. To be honest, I had no special expectations before coming here. I just wanted to get a bargain and experience the 1499 yuan. As expected, it was a surprise. Through contact with Kiki at the front desk of Zhenpin Hotel, I found that the service here was great. She helped to solve this kind of problem and gave gifts to children. It was very suitable for parents and children and the elderly. It made guests feel like they were at home. I decisively changed my plan and stayed for another night.
Original TextTranslated by Google
Response from Property: Dear: Thank you very much for choosing Maotai Boutique Hotel and giving your five-star praise. We are deeply moved. We use wood carvings, metal, leather, hemp rope, ceramics and other elements to show a sense of ritual and leisure resort style, while creating a time space in the floor area. The best place for you to check in. This is a paradise with a strong cultural atmosphere. Whether it is ancient traditions or modern innovations, they are all intertwined here to create a moving picture. Thank you for your recognition and satisfaction with the service staff. We will provide every guest with a satisfactory accommodation experience by adhering to the service concept of "comfortable environment, open heart and heart-warming love". Looking forward to your visit again!
Baobeikeren
Superior Luxury King
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The service and environment are very good. The life jackets for the swimming pool, the swimming rings for the children, and the towels are very thoughtful.
Original TextTranslated by Google
Response from Property: Dear: Thank you very much for choosing Maotai Boutique Hotel and giving your five-star praise. We are deeply moved. The artistic creativity of the guest rooms comes from the local marine culture of Sanya Haitang Bay as the main line, embodying the holiday experience of the charm of the sea, creating a tranquil harbor, and cleverly integrating Li elements and Maotai elements for decoration. We are committed to creating a rich family paradise, recreational and sports activities, creating Guizhou cuisine, Huaiyang cuisine, Cantonese cuisine, local specialties and other delicacies, and launching signature dishes with unique flavors: Maotai Flying Pigeon, Kaili Sour Fish, Ice Cream Lychee Balls Waiting for eight signature dishes. Adhering to the service concept of "comfortable environment, open heart and heart-warming love", we provide every guest with a satisfactory accommodation experience. Looking forward to your visit again!
Anonymous User
Superior Luxury Twin
Stayed in Mar 2024
Couples
20 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The hotel is large, with both outdoor and indoor swimming pools. The rooms are clean and the service is good. There is a shuttle bus in the hotel that you can use. There is a dedicated passage to the beach. Each hotel has a gym, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear: Thank you very much for choosing Maotai Boutique Hotel and giving your five-star praise. We are deeply moved. With the theme of "Business and Pleasure", we pursue modernity and comfort, and use the beach, mountains, and rich humanistic experience elements in the design to create leisure and comfort. Atmosphere, adjacent to Haichang Evernight City, Atlantis Water World, Wuzhizhou Island, and Duty Free City, it is very convenient for transportation, shopping and leisure. Thank you for your recognition and satisfaction with the service staff. We will provide every guest with a satisfactory accommodation experience by adhering to the service concept of "comfortable environment, open heart and heart-warming love". Looking forward to your visit again!