DoubleTree by Hilton Santiago Kennedy

I really liked this hotel. When we arrived they gave us some very tasty healthy cookies. The room was very comfortable, the bed was spectacular, and the view was perfect. In front of the Arauco park. Excellent breakfast. They let us stay longer than usual in the facilities. I recommend it.

The front desk of this hotel is racist, and the staff is especially mean to Chinese people. Because the flight was late and arrived in the middle of the night, the staff had a bad face. My friend vomited in the room and needed hot water to warm his stomach. There was no kettle in the room, so I thought of using the coffee machine to make some hot water, but the coffee machine didn't work. I also tried the electricity with my own equipment, and there was electricity but the coffee machine didn't work. I went to ask the front desk for a cup of hot water, and the front desk said there was no hot water, and that their equipment couldn't be broken, and asked me to go back and try more. No matter how I explained, I didn't listen, and squinted my eyes and imitated me to speak, and said condescendingly that I couldn't understand my English and asked me to repeat it over and over again. I laughed. I travel around the world all year round and speak English fluently. This is the first time I have been racially discriminated against by a Chilean. The experience is really terrible. I want to make money from people and feel that I am superior to others.