Hotel Gran Palace

Honestly, I had a terrible time. I was on vacation. We were treated very poorly at reception throughout our stay. The pool was freezing. The room was horrible, lacking decor and electrical outlets. The Wi-Fi was terrible. The cleanliness was deplorable; there were days when the room was cleaned properly and days when we were left with trash. The bathroom has no ventilation or extraction system. I honestly don't recommend this place at all. It's not worth paying what it's worth.

The hotel is centrally located, the room is large, the beds are comfortable, the bathroom has a bidet, and the breakfast is excellent. There's a pharmacy across the street. The reception is on the 10th floor, although there's a concierge downstairs. The pool needs improvement. The water was a bit cold, so you had to walk up one floor due to a broken elevator. It's not a swimming pool, but it has various types of whirlpools, from large to small fountains, and more.

The maids steal belongings, and management doesn't take responsibility or answer emails or messages. I don't recommend this place under any circumstances, which is a shame because it's well located and very clean. The breakfast could be better.

Reservé por Booking y escogí este hotel por la cercanía al Teatro Municipal de Stgo, porque iba a una función a las 7 pm. El sector por la noche es más solitario y quizá peligroso. Llegamos en la noche cerca de las 10 pm, sin contratiempos. El check in fue rápido. Nos asignaron una habitación en el 6to piso, pero del baño emanaba mal olor, así es que solicitamos cambio. Nos asignaron otra habitación en el mismo piso sin problemas. La habitación era muy espaciosa, tenía cocina, un sofá cama. En el baño dejan shampoo, bálsamo, crema y gorra de baño, lo cual se agradece. La cama era cómoda, el aire acondicionado silencioso. Sin embargo, en la esquina de nuestra pieza había un semáforo peatonal que sonaba día y noche, haciendo un poco difícil conciliar el sueño. El desayuno es variado con fruta, cereales, huevo, dulces. Café/té. El personal muy amable y linda vista desde el salón. El estacionamiento queda a unas cuadras. Lo recomiendo por precio/calidad para una breve estadía.

Abbastanza been come hotel. Posizione pericolosa , alla sera non si puo uscire . Va bene per chi deve lavorare lì jn ufficio.. i piatti erano buoni ma dipende da cosa , la frutta no, certe posate sporche .. il servizio staff molto gentile e preparato