Jamie
November 3, 2024
Great staff and facilities. Shame about next door!
The place looks amazing and the staff at reception and in the basement are friendly and helpful. Theres a great range of facilities. Unfortunately, due to the behaviour of a neighbouring guest, the night could have been better. The walls are notnsound insulated so you can hear what is happening next door. They were a very loud talker on the phone and then played music until midnight. In the morning when using the WC, it was smelling of smoke as someone was smoking. I do not like smelling of smoke or being forced to breathe it in. Also, there was no hot water when i showered at 5pm. So my experience could have been much better!