Guest User
February 4, 2025
Stayed at this location for one week. Knew full well that the resort is only a three star and had seen many pictures and videos beforehand as well as read some reviews and therefore knew what to expect. The staff was very friendly and accommodating. No complaints there. The resort itself is mediocre, in need of repairs and updating, but clean. For those who are interested in the utmost luxury, this is not an THAT resort by any means. I personally did not eat any of the food because it wasn’t appealing to me (brought my own) and it’s very different from what I’m accustomed to. That being said, I noticed many guests who appeared to have no issues and I never felt that there was a shortage. However, I did notice a shortage of beverages. They don’t have a huge variety of alcohol. Pretty sure they only had rum and beer. At times when I would ask, they had bottled water and other times they did not. Sometimes they had orange pop, sometimes they did not. They did serve piña colada’s, although they were more milky rather than slushy. They served cappuccinos and espressos daily, and I enjoyed those. We left the resort several times to visit the nearby villages. It was heartbreaking. The living conditions are something else. Made me feel guilty about staying at the resort, which for me wasn’t anything extra special, but for them is a luxury that so many could not afford. The weather was fantastic and the staff go above and beyond to accommodate. I had read many reviews saying that they had no water. Perhaps we lucked out because we had hot water the entire week, except for the very last day when we had no water at all. The power went out several times, but always came back within minutes/seconds. They have free Wi-Fi which they allot to you hours at a time. Our room consisted of two double beds, a TV, a fridge. I would tend to say that it was mostly seniors that stayed at the resort and was pretty barren until the end of the week, at which point many of the local Cubans arrived to relax and unwind. I find Cubans to be very bubbly people and know how to party, so it does tend to get loud. I did note that when they arrived, the restaurant was packed and seating was an issue. The nightly entertainment consisted of bingo and performances that include lip syncing, dancing and a fire eater. The beach is not what you expect when you hear about Cuba. The water is not turquoise and consists of rocks, seaweed and sea urchins, so beware. That being said, many guests found a small area free of these obstacles and were able to enjoy a good swim. There is a small bar on the beach and they offer massages. It is a 4 hour bus ride from Holguín to the resort and the roads are very bumpy at times. Our driver and his assistant Orlando were wonderful. Overall I enjoyed my stay because I knew what I was walking into. However, I was shocked to see how many of the older male guests are paying to spend time with young Cuban women. It was quite disgusting, particularly hearing