Platino Hotel & Casino
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Santiago
Platino Hotel & Casino
Av. Estrella Sadhala, Santiago, Dominican Republic
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A stay at Platino Hotel & Casino places you in the heart of Santiago de los Caballeros, a 4-minute drive from Monument to the Heroes of the Restoration and 5 minutes from Centro Leon. This casino hotel is 2.7 mi (4.3 km) from Catedral de Santiago and 2.9 mi (4.7 km) from Hermanos Patino Bridge.Show More
We Price Match
3.9/5Good·
The room was ok, what I liked the most was the attentiveness of the staff. I would stay again
BritoAll 45 Reviews
Amenities
CasinoPrivate ParkingFreeAirport pick-up serviceAirport shuttle service24-hour front deskLuggage storageBarRestaurantAirport drop-off serviceCar rentals
All Amenities
Surroundings
Airport: Cibao International Airport
(15.5 km)
Airport: Gregorio Luperon International Airport
(58.3 km)
Landmarks: Capilla Nuestra Señora del Perpetuo Socorro - PUCMM
(540m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
13
Deluxe Junior Suite
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Electric fan
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11
Junior Suite
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Electric fan
Check Availability
14
Executive Superior Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Electric fan
Check Availability
10
Executive Deluxe Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Electric fan
Check Availability
Guest Reviews(45)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Brito
June 8, 2024
The room was ok, what I liked the most was the attentiveness of the staff. I would stay again
Guest User
November 23, 2023
Very average, but the breakfast is delicious.
The shower head is not good.
The noise is a bit loud
The service is not good
The transportation is quite convenient
There is a parking lot, and parking is very convenient.
The price-performance ratio is OK.
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Guest User
October 3, 2023
The only thing worth praising is the breakfast.
The infrastructure is very poor. The water in the shower room is cold. The shower head is broken.
There is not enough water and you need to pay separately.
Original TextTranslation provided by Google
Guest User
October 26, 2024
Al leer los comentarios, ninguno coincide con mi experiencia en el hotel. Comencemos por el estado del hotel. Las habitaciones están limpias aunque el hotel es terriblemente viejo y no se ve interés por mantenerlo. En cuanto al servicio, es el lugar en toda República Dominicana donde las personas no han sido amables. Es difícil obtener una sonrisa en el saludo en las personas que están en recepción, el servicio en el restaurante es muy regular (la carta del desayuno ofrece diferentes opciones. En mi primer día a las 8AM me dijeron que no había nada disponible, que solo había café huevos y pan). Hice un pedido a room service y el precio del producto literalmente casi se duplica (porque la carta no tiene impuestos). ¿Los impuestos en RD son de más del 50%? En mi experiencia bastante deficiente el servicio. No es un sitio que recomendaría para hospedarse.
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Global459906
September 30, 2024
Me encantó el hotel. Siempre limpio, el personal sumamente atento en especial Isaac, Mayelin, Wellinton, Daniela y Lily que estuvieron atentos con nosotros en el restaurante. El servicio de ellos fue maravilloso. Los recomiendo visitarlos.
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Lanre A
August 15, 2024
The rooms are fairly comfortable. The staff is extremely nice, friendly and hospitable. The restaurant next to the hotel has some great options for breakfast, lunch and dinner. There is also a club next to the hotel that's nice for drinks and a good time.
Alexandra B
July 15, 2024
Everything was really good!!! The food, the rooms, and the service was really nice. Everyone was really friendly and welcoming. The breakfast was really good and tasted amazing. The rooms have air conditioning which I loved. I would definitely come back.
Guest User
July 12, 2024
My husband and I stayed in this hotel in March 2008 for 1 night and I can say that I couldn't wait until morning to get out. The rooms are TINY but it was the "Executive Suite" and smelled horrible. The A/C didn't cool at all. I had to get up twice to take a shower because I couldn't sleep of how hot and stuffy the room was. I guess it was a "good" thing that there was no hot water, only used the cold! The only "up" side is that the mini fridge was well stocked with water bottles, beer, rum and other goodies for pretty good prices. The location is not so bad as far as safety is concerned but not much going on around there. Next time I will stay at Aloha Sol. Millie S. Miami, FL
Guest User
July 12, 2024
We found the staff helpful but not cooperative. The rooms were small and the shower is just big enough to get your body in and the shower head is not flexible. There is a moist smell in all of the rooms, we asked to view two rooms but they were the same. The restaurant staff were advised that breakfast was to be prompt in the mornings as we were attending a convention. They said they open at 7.00am but the food took 30 minutes to provide, we saw our friends leave with-out breakfast due to staff not being ready on time. Even though we found the staff welcoming, if you raise an issue they are very defensive and are not prepared to ask a senior member of staff for advise. There is no manager on site so you just have to bite the bullet.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 13:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Adding crib: Free |
Breakfast
TypeWestern, American, Continental
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 52
A stay at Platino Hotel & Casino places you in the heart of Santiago de los Caballeros, a 4-minute drive from Monument to the Heroes of the Restoration and 5 minutes from Centro Leon. This casino hotel is 2.7 mi (4.3 km) from Catedral de Santiago and 2.9 mi (4.7 km) from Hermanos Patino Bridge.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
For lunch or dinner, stop by BarRocko, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and minibars, as well as phones with free local calls.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
For lunch or dinner, stop by BarRocko, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and minibars, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Casino
Private ParkingFree
Airport pick-up serviceAdditional charge
Airport shuttle serviceAdditional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off serviceAdditional charge
Car rentals
Currency exchange
Conference roomAdditional charge
Business center
Multi-function room
Wi-Fi in public areasFree
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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