Platino Hotel & Casino
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1 night
1 room, 2 adults, 0 children
All properties in Santiago
Platino Hotel & Casino
Av. Estrella Sadhala, Santiago, Dominican Republic
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Amenities
Casino
Private parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
Car rentals
Currency exchange
All amenities
Property Description
A stay at Platino Hotel & Casino places you in the heart of Santiago de los Caballeros, a 4-minute drive from Monument to the Heroes of the Restoration and 5 minutes from Centro Leon. This casino hotel is 2.7 mi (4.3 km) from Catedral de Santiago and 2.9 mi (4.7 km) from Hermanos Patino Bridge.
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8.0/10
The room was ok, what I liked the most was the attentiveness of the staff. I would stay again
All 106 reviews
Surroundings
Airport: Cibao International Airport
(15.5 km)
Airport: Gregorio Luperon International Airport
(58.3 km)
Landmarks: Parroquia PUCMM Santiago
(170m)
Landmarks: TEP auditorium
(260m)
Landmarks: Auditorio de Ciencias e Ingeniería
(550m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

13
Deluxe Junior Suite
2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

10
Junior Suite
2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

14
Executive Superior Room
1 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

11
Executive Deluxe Room
1 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
8.0/10
Very Good
106 reviews
- Cleanliness8.0
- Amenities8.0
- Location8.0
- Service8.0
Average for similar properties in Santiago

Review summary
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Breakfast Quality: Repeatedly praised as "beyond expectations," "delicious," and "complete hot breakfast" with a full-service menu.(based on 2 reviews)

Guest User
November 21, 2024
It's average, the room is medium sized, the main problem is that the soundproofing is poor. Living on the first floor, you can hear the noise from the front desk and the street, and there are a lot of texts. But the breakfast of this hotel is very good
Original TextTranslation provided by Google

Brito
June 8, 2024
The room was ok, what I liked the most was the attentiveness of the staff. I would stay again

Guest User
November 23, 2023
Very average, but the breakfast is delicious.
The shower head is not good.
The noise is a bit loud
The service is not good
The transportation is quite convenient
There is a parking lot, and parking is very convenient.
The price-performance ratio is OK.
Original TextTranslation provided by Google

Guest User
October 3, 2023
The only thing worth praising is the breakfast.
The infrastructure is very poor. The water in the shower room is cold. The shower head is broken.
There is not enough water and you need to pay separately.
Original TextTranslation provided by Google

Guest User
July 21, 2025

The hotel itself was good, but what truly made the experience outstanding were Lisbeth and Mabel. They were incredibly knowledgeable, courteous, and went above and beyond to make me feel welcome. Thanks to their exceptional service, I highly recommend staying at Platino 😊

Leon P
June 9, 2025

I have stayed there before and the customer service is excellent and there two receptionists who were very nice the night before including Haitian girl and in the morning Mabel and Kimera bowered very nice as well . Great people to keep around including the Haitian receptionist whom I did not get a chance to see last night again to get her name for the review . Thank you

Excursion744997
May 1, 2025

Muy buen Hotel , cómodo , bonito tienen muy buena atención al cliente, incluyen desayuno, estuve una noche y me pareció muy bueno ! Vale la pena quedarse para ir de visita a santiago, muy recomendado, muy nice el lugar y está en una muy buena ubicación
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Pedro
April 28, 2025

Check in was to much time
Services & Amenities
Most Popular Amenities
Casino
Private parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Car rentals
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Currency exchange
Languages Spoken
French
Spanish
Food & Drink
Bar
Room service
Health & Wellness
Beauty and makeup
Hair and beauty salon
Activities
Casino
Public Areas
Picnic area
No smoking in public areas
Garden
Smoking area
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Facilities for Children
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Business center
Wedding service
Accessibility
Stair-free main entrance
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 13:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
TypeWestern
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$10.00 (approx. PHP 581.75) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 52
A stay at Platino Hotel & Casino places you in the heart of Santiago de los Caballeros, a 4-minute drive from Monument to the Heroes of the Restoration and 5 minutes from Centro Leon. This casino hotel is 2.7 mi (4.3 km) from Catedral de Santiago and 2.9 mi (4.7 km) from Hermanos Patino Bridge.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
For lunch or dinner, stop by BarRocko, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and minibars, as well as phones with free local calls.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
For lunch or dinner, stop by BarRocko, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and minibars, as well as phones with free local calls.
Frequently Asked Questions
What is the cancellation policy for Platino Hotel & Casino?
The cancellation policy for Platino Hotel & Casino varies depending on the type of room and booking conditions.What is the cancellation policy for Platino Hotel & Casino?
What are the check-in and check-out times at Platino Hotel & Casino?
Standard check-in time at Platino Hotel & Casino is 14:00 and check-out time is 13:00.What are the check-in and check-out times at Platino Hotel & Casino?
What amenities and services are available at Platino Hotel & Casino ?
Platino Hotel & Casino offer top amenities and services include Shuttle service.What amenities and services are available at Platino Hotel & Casino ?
Does Platino Hotel & Casino provide breakfast?
Yes, Breakfast is offered at Platino Hotel & Casino. Breakfast option(s): Western. Does Platino Hotel & Casino provide breakfast?
Can I bring my pet inside the Platino Hotel & Casino?
As much as we love pets, unfortunately, we are unable to accommodate them in Platino Hotel & Casino.Can I bring my pet inside the Platino Hotel & Casino?
How far is the Platino Hotel & Casino from the closest airport?
The closest airport is Cibao International Airport, and it is about 21 mins from hotel by car (15.5 km).How far is the Platino Hotel & Casino from the closest airport?
About This Property
Nearest Airport | Cibao International Airport |
---|---|
Distance to Airport | 15.51KM |
Average Price From | PHP6051 |
Hotel Star Rating | 3 |