3-Star Hotels in Santee

Rooms: pretty decent - looks fairly recently remodeled, the shower is actually placed high so tall people can be comfortable. Dresser looked a bit beat up and the ”smore's colored wall paint striped (cream and brown) I could have done without. People walking by my room talking woke me up - not sound-proof enough. 25 min drive from downtown SD. Missing a do not disturb sign and a laundry bag - choice hotels should really include these ”basics”. They charge a $10 / day B.S. resort fee and there's not even a free breakfast. The outdoor patio / golf course view restaurant / bar is nice with some kind of yacht rock live music while we were there. Food at the restaurant is basic American fare - noting exotic or really ”wow” factor but not bad. The room was very clean. They do have event spaces - the hotel hosted a high school reunion and when the event was over around 11:30 pm, all the attendees were chattering super loud right outside the rooms (rooms open to the outdoors, rather than a hallway) so it was super noisy while we were trying to sleep. Pool and jacuzzi were nice but don't wear your best swimsuit in the jacuzzi - I had a brand new suit and it's now snagged up on the butt because of the rough surface of the jacuzzi. If you want to know the ”scene” at the bar - it's mostly old golf dudes. There are some families and non-golfers who stay here but not exactly a hip and trendy scene here. I'm not an old golf dude so not really wanting to hang out at the bar.

Although the location of the hotel is far from the city, it is very convenient to drive. There is a gas station next to it. The price of oil is not expensive. The accommodation environment is generally the same. The big bed room we booked is not a non-smoking room. The smoke inside is very big. It feels like a smoke when you sleep for a night...

Absolutely NO!!!! I stayed here trusting the best western brand. From immediately after we checked in until our early departure nothing but red flags. We attempted to stay here thinking we didn’t need a whole lot of frills this trip because we had a busy schedule. There were ants to the point of having to brush them off my water bottle as we were bringing our stuff in . After we got settled I went to move my bag and two large roaches fell off it. Called the front desk who offered to put me on the second floor because “ground floor is easier to access for roaches” *** at this point it’s 1am amd kids are tired I requested to be able to cancel the rest of our stay without penalty. I was told the GM approved that but would not issue any rewards points for the inconvenience. Disappointed but whatever. After that my card was still charged and no one could tell mem anything kind of played hot potatoe with me until I called corporate. GM never called or conveyed any apology for charging my card or is having to move but he did supposedly respond to my customer care ticket. Bottom line Don’t stay