Hotel Pinos Playa

I was here with my family from 26-28 may 2024. I booked 3 rooms a month in advance. We was assigned rooms 3 different places on the hotel. And my little sister and brother in an other building at the other side of hotel …. They didn’t even try to fix it … Air conditioning didn’t work as well in the room and the water is salt water. Old hotel rooms… is far away from everything and you can’t walk to a city near by. Is also very very expensive to eat and shop. I would not recommend other to stay here. The only good thing was the view from the hotel and the beach near by.

I don’t often write poor reviews unless I really have to. On this occasion I need to share my experience to prevent others experiencing the same. I have stated that this hotel is unsafe due to someone unlocking our door and entering our room whilst we were sleeping in the night. Fortunately we both heard the door open and the intruder ran away when my husband jumped out of bed. I alerted the hotel staff the following morning and although they apologised they were very nonchalant about the incident and stated how it was possible someone could obtain the wrong key (I won’t share how for obvious reasons). This suggests to me that this has happened before and I think the hotel’s approach to safety is therefore not acceptable. Safety aside and before the incident I was also disappointed with the hotel. The price per night is not reflective of what you get. The rooms are not particularly clean, we had long black hairs on our floor, small black hairs scattered around the bathroom. The hotel is very tired and the rooms are too. It is like stepping back into the 1970s. The towels are old and discoloured and the beds are rock solid and so uncomfortable. The hotel hosts entertainment in the evening (which I also think is quite old fashioned for a small hotel) and it would be more worthwhile for guests if they instead spent money on new towels and generally a refurb! I’m disappointed we spent hard earned money staying here and instead wish we had rented an apartment. Sorry to say that is was just a disaster and I would actively discourage others from staying here!

It is a very starneg hotel. Has two building, I guess the "main" building is better equiped than the other one where I stayed. It is more a 2star hotel than a 3... the room was more or less tidy, tap water is not drinkable at all (salty) the breakfast was okay but nothing special. The staff is not too friendly, had to wait a lot for the check-in because the recepctionist was in a call with a friend. At the check out they wanted to charge the tourist tax again, but fortunately I kept the bill from before. Overall is an updated hotel but in a fantastic small village. Be aware to book dinner in advance in the nearby restaurants beacsue they are always fully booked.