Hotels near Agua d'Alto, Santana

I spent a night at PortoBay Serra Golf and had an amazing experience. We stayed in a room in the main house, which has 100 years of history. It is very cozy, and the service is excellent! Dinner at the Avo Micas restaurant was delicious, and the breakfast was equally impressive. We also enjoyed the sauna and the heated indoor pool, which were perfect for relaxing. I highly recommend this hotel for anyone looking for a comfortable and memorable stay in Santo da Serra.

I booked this hotel as part of our week long trip in Madeira due to its proximity to the airport. The location was perfect and the hotel was spotless with an amazing hot shower. The small town where the hotel is located has plenty of little cute bars and restuarants too. Big shout out to the guy who was working doing the Karaoke during our stay - he was providing top entertainment in multiple languages and I loved it!

A truly four-star hotel. Large, well appointed rooms and bathrooms, quality furniture, impeccable cleanliness, kind, polite, helpful staff. The restaurant is excellent (but quite expensive, it's true), also with a professional and very kind staff. I highlight mainly Miss Ludovica, a very special person and a very pretty young lady. The only minus - the hotel is a bit isolated, there is nothing of great interest nearby. But a free shuttle service to Funchal is provided, three times a day, with the exception of weekends and holidays. I recommend this hotel.

The hotel facilities and room were lovely. We booked a package with Jet2 holidays and we had half-board catering which includes breakfast and dinner. No drinks were included with dinner but that was fine because my partner and I prefer water with our meal. When we asked for tap water (which I read was safe to drink in Madeira) they refused and say we must buy a €3.75 bottle of water. Now when I checked online the AHRESP organisation for Portugal says it is mandatory that anywhere in Portugal provides free tap water. We were refused. We asked if we could bring in small bottles we had already purchased and we were not allowed. Essentially being forced to pay for a drink each night with our meal. Ridiculous given the price we paid for this holiday. Apart from this and the construction noises in the morning, everything else was great. Just be prepared if you also have a half-board holiday booked…

Hotel facilities and equipment, although old, but also basically meet the needs of use, breakfast is very rich, the room given by the front desk should be considered the largest of the same type, but the floor is too low, the parking lot is noisy, the fly in the ointment is less front desk staff Smile, communication is frosty, resort hotels should not be like this. There is also a small episode at check-in. The front desk must ask me to send the order to the hotel's mailbox, and she has my order number in hand. Is it ridiculous!

We booked through Jet2 and I have to admit I hadn't done my homework very good. Our room was a Classic. On arrival found out that this is in the Reception Building. On the ground floor there is Reception, Bar and lounge areas. The bedrooms are located on the 1st floor - there are stairs and a lift. The other rooms with balcony's are located just across the road. On the ground floor and first floor - on the second floor is the pool and breakfast area. Our room was No. 136 which had 3 windows, which open - two windows overlooked the bar - just across the alley and the second window the road. The room is quite spacious - very clean and light from the windows, during the day. If you are a light sleeper, definitely a no. My husband wears hearing aids so once he took them out, he slept like a baby - but the noise goes on until the bars close after midnight. A good sized bed, very comfortable, pillows the same. There was only one chair - although when I asked we were provided with a dining chair. The wardrobe is opposite the door as you enter the room - you need the light on. The bathroom for two older, not so slim people was a bit tricky. The shower is to the left of the door, the sink directly in front and the toilet behind the door. So you have to open the door, lean back against the shower and the sink to squeeze round the door to get to the toilet. There is only one hook in the bathroom and not much shelf space in the room. Breakfast was good, plenty of choices and the staff are really pleasant and helpful. No problem with getting a sun bed in the pool area and the pool is very clean. We had a snack lunch on one occasion - a steak sandwich and it was excellent. The bar in the reception closed around 20.30. Daniel on reception was really helpful. The hotel is situated in a lovely spot, overlooking the harbour. Around the hotel are lots of bars and restaurants to choose from. We tried quite a few and they were all very good, quality and quantity of food. There is a local bus stop and the HOHO bus stops just up the hill from the hotel. Madeira is a beautiful island and is well worth a visit. The people are very welcoming.