Latest Reviews for Santa Rosa Hotels

Motel 6 Santa Rosa, CA - North
2.8/598 Reviews
Worst hotel ever... I booked a room through *********** and cancelled my reservation less than 15 minutes later. Motel 6 had already charged my card and never cancelled the reservation on their end so they could charge me the $200. When I talked to the manager he assured me they had done everything necessary to facilitate my refund... never happened. Not to mention I had to call the hotel 4 or 5 times and left my number for a call back from the manager which never happened. The manager also said something like I booked a room that was non refundable even though on the booking cancellation policy it said I would be charged for 1 night and refunded the rest of my money after the hotel told me they would refund my total amount. So much unnecessary hassle for something soooo simple. Just refund my money... it's been 2 weeks and I haven't gotten anything but stress trying to work all this out. I also stayed here once before and their rooms were stinky, drink machines didn't work, staff wasn't very helpful at all, bugs on the wall, and a bunch of tweaker types hanging around.
Motel 6 Santa Rosa, CA - South
3.4/5116 Reviews
This hotel truly surpassed all my expectations . Upon arrival, I was warmly greeted by the attentive staff , who were exceptionally friendly and professional. They have good small swimming pool where we can spend time .

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