Flamingo Resort & Spa

We love staying at this hotel. The pool is spectacular, having access to the gym area next door is a real plus, and the restaurant bar has delicious drinks. The rooms are clean with a few amenities. Very well located to whatever you need within Santa Rosa.

Lovely resort that was cozy with great amenities. Nice location and cozy room. Felt the resort fee was a rip-off and downside was the walls were not soundproof. You could hear people talking and walking all night.

We had such a wonderful stay and experience at the Flamingo From check in to check out everyone do so helpful . We had a lovely breakfast in their dining room and both waitresses sour soup attentive Food was fabulous Decorating and atmosphere was top notch I will definitely stay here again

Lovely place to bring the family for swimming and shopping! Had a great time

At first, I thought, what a great place. It was decorated nicely, and Ellie was helpful in getting us a supreme room. Also, the restaurant food was good, and the server, although spread way too thin, was lovely (such slow food delivery caused a 2.5-hour dinner, though) Then I asked Ellie for a second night in the same room at the same price, and she agreed. I told her I would get my credit card. When I returned 25 minutes later, she told me she had “misspoke” and would have to charge current rates. I realized she was misinformed. Ok, so we talked to Lauren the manager and haggled a bit over which room we would have for the second night and then paid the current rate. We then were moved to a deluxe king room a step down from supreme. It was still an okay room, but there was a weird machine with a tube out the window making a loud noise in the room. I called down and spoke to Lauren and asked her about the machine. She said it was an extra air conditioner and asked if we wanted it removed. I told her, “No, we are going out, and please DO NOT GO IN THE ROOM WHEN WE ARE NOT THERE.” When we returned to our room, the machine and hose were gone, and the window was back to normal. We even had a do not disturb sign on the door, and someone from their maintenance department entered our room without our permission. I spoke again to Lauren, who said she had “misinterpreted” what I had said. I told her she was lying. She then changed her story several times. I think it was a way for her and maintenance to go in our room. When I initially spoke to Lauren, and I told her we were going out, and not to go in the room she asked me twice if I wanted maintenance to go in while we were not there, and my husband and I both loudly told her “no.” We feel violated and encroached upon. Neither of us could sleep all night. At this point, we can't tell if anything is missing and don't know why they barged in.

Resort good for short visit whether touring the area or enjoying the resort pool. Room was a bit tight making a lengthy stay a challenge. Hotel centrally located making wine tasting, zip lining, and simply enjoying Santa Rosa easy.

We went for Labor Day Weekend - it’s a nice getaway spot but the crowds took away from the experience. We went back again for a day to pick up something I left in the room and it was a much quieter, less overrun and an overall great experience.

The bar and restaurant have gone downhill. They no longer serve fruit with the kids meal. They have no burger on the menu for adults when the smash burger was always the most popular item amongst regulars. And now they just came up with no happy hour prices for drinks you will bring to the pool. Not only should they have happy hour at the pool they should have daily food and drink service by the pool. It would even be fancy if there was an option to purchase a souvenir cup with a lid for the pool!

This resort is terrible. Our room included stained furniture, broken decor, a rusted and dirty shower and a broken electrical outlet. They give you rules for the pool when you check in, but since the pool is staffed by literal teenagers all the rules were broken because they cannot command any authority. So the pool is littered with all kinds of floating devices and balls that are supposedly prohibited. You will also encounter kids and adults alike who cannot help but dive and cannonball even though those actions are also prohibited. The only saving grace for this place is the bar…seriously.