Plazamar Serenity Resort

This review is based on a one week stay June 2025, five adults two babies, two self catering rooms during school term time so not at full capacity. Demographic seemed mostly families with young pre school or infant school children, predominately British & Irish. First impressions count. Lady at the reception was excellent, friendly and great grasp of English, I'm embarrassed to say it was far better than my grasp of Spanish! We were early arrivals before the normal check in time but as we were travelling with family including two babies we had two rooms booked, the resort had had the foresight to ensure one had been readied before we got there so at least we were able to use that one and get to the air con until the second room had been serviced. Both rooms were good, spacious contained everything expected and most important they were spotless, obvious that the staff were paying attention to detail. Air con was spot on, effective and lovely to walk into out of the heat. Beds and pillows very comfortable. Bathroom clean and functional. Kitchen area again functional complete with kettle and toaster. We were self catering but did use the restaurant a couple of times for breakfast/lunch, €18 per adult per sitting, food was ok, plenty of it and fairly decent selection and included unlimited drinks, no Michelin stars but we didn't pay Michelin star money! It was value for money, cheaper than eating out plus the added convenience of not having to leave the premises on the lazy can't be a*s*d days! The pool is almost always the most important area of any hot holidays, opening time for the pool was 1000-1900, that's 10am to 7pm for anyone that doesn't do the 24 hour clock. The pool is blocked off with an overnight barrier and also the sunbeds are chained and padlocked until pool opening. This felt a little to late, especially as we were only there for a week so felt like losing valuable time. The weather was as expected hot and sunny and sitting around for a couple of hours waiting to be able to use the pool and sunbeds was frustrating but that's probably as a result of the bed blockers brigade, there was the usual clammer for sunbeds at opening but this soon died down and there were plenty to go around even for the late comers. I imagine this would be more of an issue during school holiday time when occupancy of the resort maxs out, perhaps this might be an option for the policy to be flexible around demand/peak periods. The pool/s are of a decent size cleaned every morning, little bit of algae around the side, it was scrubbed every day but still came back as the day passed probably due to the amount of sun lotions from swimmers, water quality was good and clear, life guard could do with better positioning rather than just on a chair without full view of the whole area. There is a very fast water slide that you just have be mindful of swimming past it but just use common sense and there are no issues. The thing we did love about the pool was the l

Stay at this hotel for a week all inclusive package Very much hidden gem of place to stay. Small and friendly and all the staff are always helpful Rooms are clean spacious and private balcony too They are cleaned every other day. Special mention to Raul and his team who genuinely go out their way with the entertainment during the day and night Special mention for the food its very varied and freshly cooked and well presented Can see people come back year after year. Its not as big as you would imagine but there in lies the magic of this location Would highly recommend and will return sometime in the future

Great hotel! We came early June so it was a little quiet which was perfect for us. It’s a great family hotel, entertainment on for kids 6 nights a week. Pool area was lovely & clean, rooms very clean, food was fantastic & staff very friendly. Great location, will definitely come back with our little one.