Hotels in Centro Historico, Santa Marta

The hotel is good, the breakfast is acceptable, except that when I arrived I left my bags in safekeeping and they couldn't find them, I had to go in to look for them myself, the pool service says from 9 am to 9 pm which is not true until 7 pm. Regarding the restaurant, I used it for dinner, what I chose for dinner was too salty, the cleaning people knock on the door at 9 am insistently until I tell them I will return later, she answered me rudely that she had to clean when I had a reservation for 3 consecutive nights, and they did not change the sheets or clean the floor or the furniture in the room during my stay. The light went out on the second day of my stay, as well as the water for a while, the wifi is very bad and low quality for the price of this hotel. The beds are comfortable, the room is as is, the same as the towels are rough, some look gray instead of white, the toilet paper they use is very low quality, they do not have facial tissues only a small bag that they leave in the bathroom, I had to request it later because they did not do it the second day, I left the cleaning banner afterwards and they did not come, I had to request it at reception better with a schedule. And the last time I stayed longer while they made the bed, they just shook it with their hand and removed the sheets, the towels that I put on the floor as requested for change, they did not change them and left the same towels.

Great location, nice staff and good breakfasts. Some things are a bit run down (door handle falling off, air con leaking, lukewarm water only) many rooms do not have a view or window, but they do not show these on pictures, but the stay was comfortable and the rooms are spacious and have all you need

Hotels in Colombia are very careful because q is not correct in their description

El servicio no me pareció bueno. Los empleados no son serviciales por lo general. Las instalaciones son buenas.la ubicación está buena,frente al mar.

A very good and convenient location with unstandingly friendly and helpful staff. Perfect to stay before and after you go trekking to Ciudad Perdida.

The stay was a wonderful one, thank you for the super-compliced service care, the perfect cleaning and always ready to satisfy the aesthetic image. The food was of high quality, at a very fair price for what was received, the menu is varied, but they suddenly missed to extend a little more options, but that's right, all the dishes are a delicious, until it comes with gourmet stomach You will be happy. A Maestro hotel in the care, ideal for family stays, and very nice facilities, the only thing needed in the hotel is a broader portfolio of social areas, such as Jacuzzi or Turko, from the rest: Deserved to be a 4-star hotel, overcoming all the spectaculars! We'll be back until next!