Guest User
February 25, 2025
The whole hotel is a disappointment. It starts at reception, which is extremely bare and plain, with no wow factor at the entrance, continues in the hotel, which is more reminiscent of a prison wing in terms of its structure, if not for a few desolate plants trying to cover this up, and ends in the economy room, which is the size of a chicken coop and in which you can't even open a suitcase. The safe was blocked, the oversized kitchen had no cups for the coffee that was available, and you shouldn't get claustrophobic in the mini bathroom. The hotel is about 100 m from the airport runway, so the noise and smell level was accordingly high, the pool is big but boring and with constant loud music and some dried-out plants it is a part of the hotel that you can quickly forget. The tasteless food was carted through the whole hotel without any protection and arrived cold. Oh yes, the beach, after all the hotel is called a beach hotel - forgettable, the water is not really clean and it is overrun with vendors so you quickly get annoyed and have to be very careful with your personal belongings. The whole hotel is one big, poorly thought out and misplaced disaster. If you want to make your stay in Santa Marta more enjoyable, you should definitely choose an alternative.
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