Melia Tortuga Beach - All Inclusive
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1 room, 2 adults, 0 children
All properties in Santa Maria
Melia Tortuga Beach - All Inclusive
Urbanização da Cabocan, ZDTI de Ponta Preta, Santa Maria, Sal, 4112, Cape Verde
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Amenities
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Surfing
Horse riding
Sauna
Spa
All amenities
Property Description
Located in Sal, Melia Tortuga Beach is on the boardwalk/promenade, within a 5-minute drive of Ponta Preta and Viveiro Botanical Garden & Zoo. This all-inclusive resort is 2 mi (3.2 km) from Nazarene Church and 2.1 mi (3.5 km) from Santa Maria Municipal Market.
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7.7/10
Cleanliness7.7
Amenities7.7
Location7.7
Service7.7
All 53 reviews
Surroundings
Airport: Amilcar Cabral International Airport
(15.9 km)
Landmarks: Reis Transporte Service - SAL EXPERIENCE
(380m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
One-Bedroom Suite
Bedroom 1:1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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4
Two-Bedroom Suite
Bedroom 1:1 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

5
Family Suite (3+1)
Bedroom 1:2 Single bed and 1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

7
Three-Bedroom Villa With Private Pool
Bedroom 1:1 Queen bed and 4 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

5
Family Two-Bedroom Suite
Bedroom 1:1 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

9
Four-Bedroom Villa With Private Pool
Bedroom 1:1 Queen bed and 4 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

4
Deluxe Room
2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

4
Two-Bedroom Suite (2 Adults + 2 Children)
Bedroom 1:1 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Three-Bedroom Villa With Private Pool (4 Adults + 2 Children)
Bedroom 1:1 Queen bed and 4 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

5
Family Two-Bedroom Suite (2 Adults + 2 Children)
Bedroom 1:1 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

4
Suite, 2 Bedrooms (3 + 1)
Bedroom 1:1 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
7.7/10
Good
53 reviews

- Cleanliness7.7
- Amenities7.7
- Location7.7
- Service7.7
Average for similar properties in Santa Maria

Guest User
August 2, 2025

Durante a nossa estadia no hotel Meliã Tortuga Beach (Cabo Verde), tivemos uma experiência absolutamente desagradável: foram-nos roubados 200€ em dinheiro que estavam escondidos numa carteira dentro da mala de viagem, no interior do quarto. O mais preocupante não foi apenas o roubo em si, mas a forma como o hotel lidou com a situação. Ao reportarmos o incidente, a resposta do staff limitou-se a um vago "lamentamos a situação", sem qualquer sentido de urgência, empatia ou responsabilidade. Não se mostraram interessados em oferecer qualquer tipo de apoio para resolver a situação, nomeadamente chamar a polícia ao local. Disseram que nos tínhamos de deslocar à esquadra mais próxima e realizar lá a queixa. Queriam deixar-nos a resolver tudo por nossa conta, como se o problema não lhes dissesse respeito. Só após insistência com os superiores é que, a muito custo, se disponibilizaram para nos levar à esquadra mais próxima. Após chegar à esquadra, fomos deixados para resolver o assunto sozinhos e ao dialogar com um agente, foi-nos questionado se não tínhamos connosco nenhum representante do hotel. Aí sim, ao sermos questionados pelo agente e após insistência do mesmo é que o representante do hotel que nos transportou à esquadra decidiu acompanhar-nos na realização da queixa. Estivemos perante uma situação em que faltou empatia, profissionalismo e um verdadeiro compromisso com o bem-estar e segurança dos hóspedes. Não seria de esperar esta falta de apoio perante uma situação destas, dado estarmos a falar de uma cadeia de hotéis como a Meliã. Regressamos a Portugal sem qualquer tipo de resposta por parte do hotel. Esta experiência deixou-nos desconfortáveis e inseguros, e, infelizmente, não posso recomendar este hotel a ninguém.
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Guest User
August 2, 2025

Experiência inesquecível! Edmir e Sr. António são 5 estrelas, super atenciosos. Recomendo muito! Se Vierem cá procurem-nos
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Guest User
August 2, 2025

Fabuloso. Staff espetacular, como o exemplo do colaborador Elias , sempre prestável para ajudar. Os quartos são muito espaçoso, as camas e travesseiros confortáveis. Comida excelente no restaurante Secret Garden e atendimento simpático, muito profissional, tudo servido no momento certo .
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Guest User
July 31, 2025

El personal muy agradable, de diez! Habitaciones amplias pero habia hormigas y el aire acondicionado se estropeo varias veces. El restaurante buffet deja mucho que desear para ser un Melia y un hotel de cinco estrellas. Los restaurantes a la carta normalitos, el secret garden fatal y te hacian esperar mucho por cada plato mientras te comian los mosquitos. La animacion de la noche deja mucho que desear, por el dia inexistente. Tuvimos un problema con la cancelacion de un vuelo y nos dieron una habitacion que dejaba mucho que desear y olia mucho a humedad. CUIDADO con los hielos de los cocteles ya que tuvimos dolores de barriga cada vez que los bebiamos. Las Piscinas llenas de guiris que ponian la Toalla y cierra a las seis. Lo bueno un bus gratis a Santa Maria.
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Guest User
July 31, 2025

Tudo ótimo, superou as expectativas, a estadia correu na perfeição a comida era boa a limpeza também o staff simpático e atencioso.
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Guest User
July 29, 2025

Reception area very clean but very bland with very little seating for the amount of people, do not cater for the British. Deluxe room?? sofa with no legs ,two single mattresses pushed together ,mini bar is a fridge with two bottles of water every day, no spare bedding ie pillows, holes in sheets, towels stained and old, sink had not been fixed on support nearly fell on the floor.no table on balcony; all furniture need replacing ,just not nice. food, In the main bland restaurant was very good. pool pasta bar lunch snacks dont bother burgers not cooked ,all the is just not right, the beach restaurant food is undercooked with a lovely smell of drains. bars, mostly small glasses and the service is rubbish.do not tip anyone. 4 pools??? 2 swimming pools in urgent need of repair. the other 2 pools are kids pools only about 1ft deep. dont expect to sit any where near a pool unless you are up at seven to place a limited towel on a limited sunbed. the towel hut if open and can be found and has any towels you are lucky, no seating or tables around the lower swimming pool so just put your towels on the floor if you want a swim and stand if you want a drink. if you are lucky to see an empty sunbed its probably broken. beach.is probably the best thing about this resort. but the straw umbrellas falling apart some sunbeds broken and not many left. also do not expect to be able to swim in line with the hotel you have to walk up to next resort I feel this resort is run down to make you want to pay the 50 euro pp per day vip up grade to use the two other Melia resorts dont fall for it.do not be fooled by what the operators offers .just do not go there you will regret it it is not nowhere near a 4 or 5 star resort and i did speak with a manager about our feelings.

Guest User
July 27, 2025

El hotel responde a un cuatro estrellas normalito.Las instalaciones son buenas,la limpieza también y el personal super amable.Los restaurantes a la carta buenos pero el bufet es super repetitivo cada día encontrarás los mismos platos pollo asado,atún,ternera en salsa. La animación nocturna deja que desear y por el día no te molestes porque no hay nada pero si lo que quieres es relajarte con una buena relación calidad precio lo vas a encontrar.Las habitaciones super amplias sobre todo si vas en familia y las piscinas perfectas también.Se echa de menos un pequeño tendedero donde secar los bañadores y que en los restaurantes tengan máquinas para mosquitos.Pero lo hemos pasado bien.
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Guest User
July 25, 2025

On return to Meila tortuga we found the hotel as we did over many years clean and welcoming From start of arrival Bruno, Fred and the team helped us with the bags with big smiles on faces Reception for checking in Jacqueline and staff all friendly and happy to help with the process which is great after the flight Maria from the shop came out and welcomed us back and Sara from the spa also welcomed us Fabio also welcomed us as he recognised us from before Huge Thank you to Vania who always welcomes with a smile and a great manager with her team Heidy as well Working our way to our room saw many friendly faces seen before William, Marissa and Loretta, Ivan,Elvis, Eliene,to name a few but the staff old and new friendly from all aspects of the jobs . Rooms lovely clean , choice of food excellent from spices and can always book into 3 others if needed . Entertainment around the pool and on the beach was great if you wanted to join in and the 2nd week there lovely time to welcome Ivan back to the team with two others from the dunas. Night time entertainment hats off again to Danilo, Fortz, Sara and Solange, Tanya and lilia for dancing on Tuesdays and Thursdays always a great show. To book trips in Sal on the beach will find Jonny cash and Yani to book with great people and very knowledgeable and trustworthy. Thank you for another great visit looking forward to the next Kate and Rose

Guest User
July 16, 2025

We stayed at Meliá Tortuga Beach Resort & Spa in Sal, Cape Verde from 29th June to 6th July 2025, and unfortunately, the experience was extremely disappointing — especially given the price we paid. This was sold to us through TUI as a five-star, all-inclusive luxury resort, but what we got was far from that. The food and drink were VERY poor quality. All members of our group ended up unwell with food poisoning and all restaurants were substandard, particularly the 'La Cabana' bar and restaurant, where the chicken was inedible. The room itself was also in bad condition — the sofa and quilt were ripped, there was no cutlery provided, the iron didn’t work, and the curtains didn’t even cover the windows properly. Shockingly, the balcony doors didn’t have handles, and we weren’t even given a key at check-in — we had to ask for one ourselves. A lot of the facilities and features that were advertised simply weren’t there. There was no Jacuzzi, no billiards table, no DJ, no Bali beds, and no pool toys. The pool had missing tiles, many of the sunbeds were damaged, and there were hardly any umbrellas, which led to someone in our group suffering from sunstroke. There weren’t even basic chairs around the pool, and the entertainment was of a very low quality given the hotel's supposed rating. Accessibility was a major issue. There were no ramps, no lifts, and no stair-free access to the first-floor bedrooms. The entire resort was full of uneven cobbled paths, which made moving around really difficult for anyone with mobility needs. There were no accessible shower seats or seating in the common areas, and despite being listed, our room didn’t even have a bidet. Plug sockets were limited too, and we had to buy adaptors just to charge our devices. WiFi was sporadic throughout the stay, and unless you were willing to pay extra, there wasn’t much to do — hardly what you'd expect from an “all-inclusive” resort. The only positive notes were that of our rep Kelly, who we kept informed of all issues and was determined to help wherever she could- unfortunately, most things were outside of her control. May I also give a special mention to staff members Fred (Spices Restaurant) and Fabricio (Late Bar) for their hard work, friendliness and attention to detail. All of the above made what was a miserable holiday that little bit better. Overall, I would not recommend and would NOT go back to this hotel.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Beach volleyball
Diving
Off-site
Snorkeling
Off-site
Surfing
Off-site
Horse riding
Off-site
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
Car rentals
Bar
Restaurant
Conference room
Additional charge
Children's pool
Playground
Kids' club
24-hour front desk
Wi-Fi in public areas
Free

Outdoor swimming pool

Spa

Gym

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Front Desk Services
24-hour front desk
Languages Spoken
Spanish
Food & Drink
Bar
Snack bar
Health & Wellness
Spa
Additional charge
Massage room
Sauna
Additional charge
Turkish bath (Hammam)
Kayaking
Off-site
Sailing
Off-site
Surfing
Off-site
Diving
Off-site
Beach volleyball
Horse riding
Off-site
Snorkeling
Off-site
Gym
Activities
Public beach
Fishing
Off-site
Beach umbrellas
Public Areas
No smoking in public areas
Garden
Elevator
Cleaning Services
Laundry service (on-site)
Facilities for Children
Playground
Kids' club
Children's pool
Business Services
Conference room
Additional charge
Safety & Security
First aid kit
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2010
- Number of Rooms: 247
Located in Sal, Melia Tortuga Beach is on the boardwalk/promenade, within a 5-minute drive of Ponta Preta and Viveiro Botanical Garden & Zoo. This all-inclusive resort is 2 mi (3.2 km) from Nazarene Church and 2.1 mi (3.5 km) from Santa Maria Municipal Market.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a fitness center. This resort also features concierge services, babysitting (surcharge), and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Spices, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 270 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a fitness center. This resort also features concierge services, babysitting (surcharge), and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Spices, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 270 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Frequently Asked Questions
What is the cancellation policy for Melia Tortuga Beach - All Inclusive?
The cancellation policy for Melia Tortuga Beach - All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Melia Tortuga Beach - All Inclusive?
What are the check-in and check-out times at Melia Tortuga Beach - All Inclusive?
Standard check-in time at Melia Tortuga Beach - All Inclusive is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Melia Tortuga Beach - All Inclusive?
Can I bring my pet inside the Melia Tortuga Beach - All Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in Melia Tortuga Beach - All Inclusive.Can I bring my pet inside the Melia Tortuga Beach - All Inclusive?
How far is the Melia Tortuga Beach - All Inclusive from the closest airport?
The closest airport is Amilcar Cabral International Airport, and it is about 17 mins from hotel by car (15.9 km).How far is the Melia Tortuga Beach - All Inclusive from the closest airport?
About This Property
Nearest Airport | Amilcar Cabral International Airport |
---|---|
Distance to Airport | 15.87KM |
Average Price From | PHP22428 |
Hotel Star Rating | 5 |