Fairmont Heritage Place El Corazon de Santa Fe

We arrived for the Thanksgiving holiday with family and had a two bedroom two story unit in this gated community. We had a lovely fireplace and an outdoor patio. The unit was comfortable with a well stocked kitchen although some of the furnishings were worn. I’m quite sure the sheets in the second bedroom had not been changed before our visit and were very worn out. The ensuite mirror was chipped and broken. With the cold weather and snow, it would have been nice to have a rug or mat by the front door. We had to put several towels down to absorb the melting snow and ice from our boots. We spent five snowy days at the condo, yet the sidewalks were never shoveled and remained icy and slick. They did not have enough parking spaces to accommodate all the guests and we had to park on the street a couple of nights. There is no pool or sauna at this property. I’m not sure how they can advertise those amenities.